2,030 Reviews of Rusty Wallis Honda - Service Center
Excellent customer service Jeff Peterson was the service advisor for my two recent visits to Rusty Wallis Honda. He's knowledgeable, professional and courteous. He went through Jeff Peterson was the service advisor for my two recent visits to Rusty Wallis Honda. He's knowledgeable, professional and courteous. He went through all items to be serviced on my much-loved Honda Element and answered any questions that I had. I look forward to working with him for future maintenance needs. Lana More
VERY COURTEOUS EMPLOYEES GIVING GOOD SERVICE. I CAME IN FOR A BATTERY MTC RECALL. GREG EXPLAINED THE RECALL AND DID A GREAT JOB OF HELPING ME. I NEEDED THE FRONT TIRES REPLACED AND DECIDED TO REPL I CAME IN FOR A BATTERY MTC RECALL. GREG EXPLAINED THE RECALL AND DID A GREAT JOB OF HELPING ME. I NEEDED THE FRONT TIRES REPLACED AND DECIDED TO REPLACE ALL 4 TIRES. I WILL GIVE FIRST CONSIDERATION TO ANOTHER NEW HONDA PURCHASE FROM RUSTY WALLIS. THANKS, JIM SALZMANN More
Very friendly staff Came in for an oil change and ended up making a friend with my service writer. Felt taken care of throughout the whole process and will definitely com Came in for an oil change and ended up making a friend with my service writer. Felt taken care of throughout the whole process and will definitely come back More
Very helpful. Very helpful, especially as I was a drop in. Very friendly. Also appreciated the multi-point checkup as I had been worried about some things. Very helpful, especially as I was a drop in. Very friendly. Also appreciated the multi-point checkup as I had been worried about some things. More
Tire air pleasure The service was great and Mattie was great and helpful which made all the waiting and running around worthwhile.. Thanks you for everything you did. The service was great and Mattie was great and helpful which made all the waiting and running around worthwhile.. Thanks you for everything you did. More
Great service. Greg is easy to deal with. He explained what needed to be done. I came in for an inspection, oil change and four new tires. My estimate was that I wou Greg is easy to deal with. He explained what needed to be done. I came in for an inspection, oil change and four new tires. My estimate was that I would spend @ $650. Ended up spending @$1,000. Other services recommended. I am always surprised when I spend close to twice what I planned when I do business with a dealer. Just a comment. More
Great service I received very good service from Mike. He made it feel personal by meeting me himself when I brought the car in, helping me get my 3 car seats instal I received very good service from Mike. He made it feel personal by meeting me himself when I brought the car in, helping me get my 3 car seats installed in the shuttle van, and even giving my boys little hot wheels. The service was cheaper than going to an oil change place, too. The only reason I gave it 4 stars instead of 5 is because I had an appointment for 9am & the service was only going to take 2-3 hours. When I called at 1pm to check if it was ready they hadn't started yet. I don't know the situation in the shop, but from my perspective I don't know why a 9am appointment is made if you can't get to it til hours later. Timing is tight for a mom with 3 kids under 3 when you're navigating naps, nursing and so on. But I am definitely going back and asking for Mike for my oil changes and recommend this dealer to others. I just hope for a quicker turnaround next time. More
Great Service We trust Rusty Wallis Honda with the maintenance and repair of our car. The shop is convenient and clean. The service staff provides reliable car ca We trust Rusty Wallis Honda with the maintenance and repair of our car. The shop is convenient and clean. The service staff provides reliable car care. They are well trained and equipped. The employees were friendly, professional, and explain the process. repairs and cost thoroughly. The waiting room area is comfortable, roomy, and has home improvement shows on the TV. It was a pleasant and productive visit. More
Jeff Petterson was very helpful getting my car serviced. I dropped my car off before closing the night before. Jeff was able to get it in for its 90K service first thing so I could get it back early in the I dropped my car off before closing the night before. Jeff was able to get it in for its 90K service first thing so I could get it back early in the day and start on my errands. Rusty Wallis Honda Service is on of the main reasons I continue to buy Honda. I also think Felton Jones is great! He has helped me and family members with new and used vehicle purchases! More
Excellent Went in for an oil change, waited for about 40 min and went out. Excellent customer service. Everyone was helpful. The waiting area was clean, had wat Went in for an oil change, waited for about 40 min and went out. Excellent customer service. Everyone was helpful. The waiting area was clean, had water and snacks. More