Rusty Wallis Honda - Service Center

Service Jeff was great to work with. Very helpful with explaining work being done and keeping me updated on progress. He took the time to keep me informed a Jeff was great to work with. Very helpful with explaining work being done and keeping me updated on progress. He took the time to keep me informed and gave me a tour of the new express service area opening soon. More

40,000 mile service Great service with appointment made online ahead of time. Services agent helped me make sure I was able to use the best coupon I had and noted my hon Great service with appointment made online ahead of time. Services agent helped me make sure I was able to use the best coupon I had and noted my honda care free oil change. The curtesy drivers was personable and returned me home for an appointment and I was greeted when I returned. I'll be glad when the renovations to the service department are complete. More

My dealership of choice! I have been a long time customer of Rusty Wallis! As a single female, it is a challenge to find a dealership you can trust - one that will be honest, I have been a long time customer of Rusty Wallis! As a single female, it is a challenge to find a dealership you can trust - one that will be honest, let you know exactly what you need OR don’t need. I have purchased many cars from Rusty Wallis and use them for all my service needs. They are always professional, yet friendly. I feel comfortable with the service but, most of all, they have built a relationship of trust - which is rare and priceless! I feel they care! More

Excellent service. Very pleased. I use coupons to get reduced prices oil changes.... But really appreciate the inspection they perform each time. Helps me plan required services. I'l I use coupons to get reduced prices oil changes.... But really appreciate the inspection they perform each time. Helps me plan required services. I'll be back! More

Service Excellence My reason for a visit Tuesday, March 20, 2018 was to repair my Honda Pilot which was malfunctioning. As a very busy parent, I took my truck to Rusty My reason for a visit Tuesday, March 20, 2018 was to repair my Honda Pilot which was malfunctioning. As a very busy parent, I took my truck to Rusty Wallis Honda without delay. I was immediately greeted by Leo and his partner. They listened carefully, retrieved my information from their system and explained they provide a shuttle service as my truck is tested to pinpoint the problem and will call as soon as they determine what’s wrong. Shortly after my arrival, I was met by Jason, the Shuttle driver who was most kind and professional in providing a round trip once my truck was fixed. Leo and staff have always provided excellent care and great communication with the status of my truck repair. Once returned safely to the Service Center by Jason, i was greeted yet again by Leo who gave me a report and led me to a wonderful young lady at the Cashier’s counter. The positive energy at Rusty Wallis Honda is contagious. Due to the genuine care and concern from Leo, Jason, and the happiest customer service cashhier I have ever met i feel truly cared for as family member and will remain a grateful customer. More

Yes I always recommend this dealership. Associates are professional, friendly and helpful. I think they tell you the truth about what's needed. Tell you the most important stuff that needs Associates are professional, friendly and helpful. I think they tell you the truth about what's needed. Tell you the most important stuff that needs to be done, what. An wait and for how long, what's an emergency, info on pricing etc and how it compares. The place is clean offers things to read, eat and drink while you wait. The people that check you out at the desk are friendly and efficient. More

Professional and courteous experience. Consistent professional and courteous service. Steve Hartwig was my previous service rep for several years. This was my first visit since his death. H Consistent professional and courteous service. Steve Hartwig was my previous service rep for several years. This was my first visit since his death. However, both Travis and Jeff are doing a good job caring the torch. More

Always had great service I moved to Texas from New York in 2001 with my 1996 Honda Civic. My first Honda was a 1981 Accord and I always had my service done by Honda. Since the I moved to Texas from New York in 2001 with my 1996 Honda Civic. My first Honda was a 1981 Accord and I always had my service done by Honda. Since then I've owned a 2003 Pilot, 2009 Pilot and currently drive a 2016 Pilot. Rusty Wallace service department has always been a great experience. In my travels I've used Honda service in New York, Florida and Texas, while they were all good I have to rate Rusty Wallace the best. More

Service Visit 3/16 Came in for oil change and tire rotation. Jeff was very friendly and helpful and told me the work would be done in an hour and a half. Came in for oil change and tire rotation. Jeff was very friendly and helpful and told me the work would be done in an hour and a half. More

Excellent! Our experience at rusty wallis honda was exceptional! We were traveling from out of state and needed maintenance on our honda and they were quick and Our experience at rusty wallis honda was exceptional! We were traveling from out of state and needed maintenance on our honda and they were quick and honored our coupon as well. Alyson was the service tech that helped us and she was so friendly and created an instant bond with my 20 month old son, to say the least i couldn't get him to leave home with me he wanted to stay with her 😂... Exceptional service thank you Rusty Willis Honda for doing our maintenance on our vehicle. More