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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,134 Reviews

2,134 Reviews of Rusty Wallis Honda - Service Center

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November 29, 2024

Overall, the service was good. The one complaint I have is that a worker left a Coke in the car after everything was finished. More

by Abrady8103
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Rusty Wallis Honda responded

Hello Abrady8103, thank you; we appreciate your feedback!

November 29, 2024

Julian Garcia, at the express service, was great. He took good care of my car service. It was fast and efficient. The only thing, not the dealer's fault, there is construction around the area - so fi More

by angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Garcia
Dec 01, 2024 -

Rusty Wallis Honda responded

Hi Angela, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations!

November 29, 2024

Tevin, my service rep, was very helpful, friendly, and careful with my budget. He made the maintenance and repair process almost painless! More

by DEB20110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
Dec 01, 2024 -

Rusty Wallis Honda responded

Deb20110, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

November 29, 2024

Whenever my car needs maintenance I take it to to this dealership and they do a great job. Julian Garcia provided excellent service. More

by JOSEPH.ROBINSON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Garcia
Dec 01, 2024 -

Rusty Wallis Honda responded

Joseph.robinson00, we are so pleased you enjoyed your visit to Rusty Wallis Honda! We hope to see you soon!

November 28, 2024

I have been taking my car to this place for maintenance, so far I haven’t get any complaints More

by HERNANDEZERYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Dec 01, 2024 -

Rusty Wallis Honda responded

Hernandezeryc, we are very happy we could provide you with a positive experience! Thank you again for the great review!

November 28, 2024

Rusty Wallis Honda is always so helpful, friendly and efficient in their service. They are also extremely attentive and transparent. I stopped for an oil change and tire rotation, but asked about getting More

by RJTREDWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service dept.
Dec 01, 2024 -

Rusty Wallis Honda responded

Rjtredway, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 28, 2024

Dealer was dishonest about work that was done. Tire rotation was not done like noted. We were told the previous week that they were out of grease for the recall and check back in December but th More

by carroll.gd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julian Garcia
Dec 01, 2024 -

Rusty Wallis Honda responded

Carroll.gd, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (214) 348-7500 so we can understand your situation better in order to try and turn your experience around. Thank you, Rusty Wallis Honda

November 28, 2024

Fast, friendly, and efficient service. I requested to speak with the service tech and he took the time to hear my concerns out on my car. We'll be returning for future service and this l More

by JAMSMARTINEZ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service attendant and mechanic/tech
Dec 01, 2024 -

Rusty Wallis Honda responded

Jamsmartinez2000, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

November 27, 2024

Tevin Smith was very courteous and helpful. He kept me informed of progress of repairs and also saved me money. I am very pleased with service. More

by PAPARICHARD5.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Smith
Dec 01, 2024 -

Rusty Wallis Honda responded

Paparichard5.1, we are so pleased you enjoyed your visit to Rusty Wallis Honda! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

November 27, 2024

Honda corporation thanknyou so much for helping me. I haven't had a job all year and have suffered extreme persecution. Thank you for fixing my car. More

by Sir Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Rusty Wallis Honda responded

Sir Luis, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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