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2,136 Reviews of Rusty Wallis Honda - Service Center
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February 28, 2025
The service check-in guy was courteous, thorough, and patient. Servicing the car went as planned and was timely. 1 patient. Servicing the car went as planned and was timely. 1 More
by B&s781
Verified Customer
February 27, 2025
Tevin explained the process for a recall correction after the part was needed and provided my oil change. Thank you so much. He let me know when to bring it in and the staff there were very helpful and timly the part was needed and provided my oil change. Thank you so much. He let me know when to bring it in and the staff there were very helpful and timly. Thanks for the great service. More
by Cc1chapa
Employees Worked With
Tevin
February 21, 2025
This last recall while quick enough - I had several things adjusted that were unrelated to the service. Interior light turned off, heat adjusted, seating and mirrors adjusted. My keychain was broken al things adjusted that were unrelated to the service. Interior light turned off, heat adjusted, seating and mirrors adjusted. My keychain was broken although he did try to fix but had to be thrown away. Disappointing overall More
by TMAX3D
Employees Worked With
Idk
February 18, 2025
Fast and friendly oil change. They honored my coupon which made it worth bringing my vehicle in. Very grateful for the free quick car wash, God knows my car needed it. They honored my coupon which made it worth bringing my vehicle in. Very grateful for the free quick car wash, God knows my car needed it. More
by paco6562
Employees Worked With
February 17, 2025
I had a terrible experience speaking with Alliona Carroll. First, she gave me the impression that the prices listed at Rusty Wallis Honda online weren’t the actual prices to consider, as there are d Carroll. First, she gave me the impression that the prices listed at Rusty Wallis Honda online weren’t the actual prices to consider, as there are designed just to attract customers into the dealership, which I have never hard of such any were. She then tried to upsell me on a dealership package that wasn’t mentioned as mandatory anywhere in the online listing, which felt deceptive. To make matters worse, her attitude was full of pride, rudeness, and arrogance. She didn’t allow me to discuss the terms or make any decisions; instead, she was insistent on pushing her numbers onto me. As a Finance Manager, her customer service approach was appalling. I truly regret having encountered her during my inquiry and wish I had a better experience. More
by FATE
Employees Worked With
February 13, 2025
Excellent customer service from James. Stayed in constant communication with me about the status of my repair. I had to make an extra trip to the dealership for verification purposes, but Stayed in constant communication with me about the status of my repair. I had to make an extra trip to the dealership for verification purposes, but the final wait was only about 15 minutes. Very pleasant experience. More
by BIFFOLIVER
Employees Worked With
James
February 09, 2025
Easiest car purchase. Made everything very easy. Got what we wanted at a great price. Made everything very easy. Got what we wanted at a great price. More
by smathis
