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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,116 Reviews
Call Service Center (214) 348-7500

2,116 Reviews of Rusty Wallis Honda - Service Center

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January 26, 2025

Great experience with the service department for a recall on my Honda accord. Everyone was extremely professional, kind, and courteous when I visited on 1/25. I was reminded of my appointment several days pr More

by Hoop dreams 926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 28, 2025 -

Rusty Wallis Honda responded

Hoop Dreams 926, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

January 25, 2025

Good service, friendly and helpful. Just good in providing a diagnostic of my car and just good interaction. More

by dallasstars25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jan 28, 2025 -

Rusty Wallis Honda responded

Hi Dallasstars25, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 25, 2025

Very easy to make appointments. Everyone was courteous and helpful. Service was timely and complete. Thanks! More

by Reader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department employees
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January 25, 2025

Very easy to work with, knowledgeable, and friendly service. They got me in and my vehicle back within a day. More

by AMBER_ROBISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Rusty Wallis Honda responded

Amber_robison, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 25, 2025

It was good service, they are always available to help me, they are nice people and respectful. Thanks 😊 More

by GREENJUDY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian,
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Jan 28, 2025 -

Rusty Wallis Honda responded

Greenjudy05, we are so happy to read such a great review about Rusty Wallis Honda! We hope to see you soon!

January 22, 2025

No call for vehicle pick up when asked to please call when vehicle was ready. Picked up car at 8 pm. More

by suarezjacky15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Rusty Wallis Honda responded

Suarezjacky15, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (214) 348-7500 so we can work towards a resolution.

January 21, 2025

Tin in the service department was courteous and efficient. It was nice to see a helpful person at 7:30 am More

by retta1771
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin
Report | Print
Jan 23, 2025 -

Rusty Wallis Honda responded

Hi Retta1771, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We look forward to your next visit! Take care!

January 21, 2025

It was good and I had no complaints . The service was excellent and I had no complaint More

by NOORHAYATIHASAN
Recommend Dealer
Yes
Employees Worked With
Techni
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Jan 23, 2025 -

Rusty Wallis Honda responded

Noorhayatihasan, we are so pleased you enjoyed your visit to Rusty Wallis Honda! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

January 20, 2025

I came to replace the Grbx part based on the recall. service department guys did a great job! More

by kay
Recommend Dealer
Yes
Employees Worked With
Cory Harrelson
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Jan 23, 2025 -

Rusty Wallis Honda responded

Kay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thanks again for the recommendation, and have an amazing day!

January 20, 2025

Very slow for express service. Took 2 hours for an oil change. Take 5 takes less time. More

by kelriggs16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Jan 23, 2025 -

Rusty Wallis Honda responded

We are disappointed to learn of your experience here at Rusty Wallis Honda, but will take this opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (214) 348-7500 so we can work towards a resolution.

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