Rusty Wallis Honda

The sales team was friendly, helpful and did not pressure me in any way, which made the car buying experience easier. I don't think there should be a word minimum for a review, because someone might not h me in any way, which made the car buying experience easier. I don't think there should be a word minimum for a review, because someone might not have that much to say if they are not complaining. Have a nice day. :-) More

Rusty Wallis was very professional in all their dealings with us. The;y were very helpful and answered all of our questions. They did not pressure us at any time during our purchase. They made our buying with us. The;y were very helpful and answered all of our questions. They did not pressure us at any time during our purchase. They made our buying experience very good. All of their persennel was very informative from the sales to the financing. They gave us many options of warranty and insurance. Their service department did any excellent job of detailing our car, and the sales associate was excellent in explaining all the features on the car. I will recommend Rusty Wallis Honda to all my friends and associates. It was a great experience. More

It was a great experience and I would recommend Rusty Wallis to friends and family. I am looking forward to doing more business with Rusty Wallis. I live close to the dealership and it has been extreme Wallis to friends and family. I am looking forward to doing more business with Rusty Wallis. I live close to the dealership and it has been extremely convenient. I hope that the service department will be just as exceptional as the sales force. thanks, Todd! More

Our car buying experience was good with Rusty Wallace Honda. Probaly, the best we have had. We have absolutely no complaints and the staff could not have been more accomendating. Our salesman, John Har Honda. Probaly, the best we have had. We have absolutely no complaints and the staff could not have been more accomendating. Our salesman, John Hargis, worked very hard for a deal that we could agree on. Thank you. More

2nd time I've purchased a car from Rusty Wallis and this experience was as smooth as the first one. Eric was very professional and courteous and it was great to work with Afrin (sorry if I have the name wro experience was as smooth as the first one. Eric was very professional and courteous and it was great to work with Afrin (sorry if I have the name wrong) in finance again. Everyone was friendly from start to finish. More

I chose this dealership because they had the vehicle I was looking for; 2009 Accord EX-L w/Navi. I drove an hour, passing 6 other Honda dealers for the price and firendly service over the phone. I had a was looking for; 2009 Accord EX-L w/Navi. I drove an hour, passing 6 other Honda dealers for the price and firendly service over the phone. I had a great sales experience. The price was perfect, the vehicle was exactly what I wanted and the staff couldn't have been more helpful. There was no waiting around, haggling or poor sales tactics. Kevin and Felton did an excellent job ensuring that I purchased exactly what I wanted for the best possible price. I would recommend this dealer to anyone I know looking to buy a new or used vehicle. January 7, 2010 I am adding to my initial rating. I noticed a vibration in the car driving it home from the dealership and called my salesman. He said it may have been from sitting and to see if it got better over the next few days. It got worse and I called back a few days later. Kevin spoke with his managers and they said to take it to a closer Honda dealer to make sure it was not a wheel out of balance. Huggins Honda service department was great. Very prompt, courteous and thorough. They road forced all 4 wheels but all of the tires were out of round. They could not give me the new tires but Rusty Wallis already told me if it needed new tires, they would put them on. I then drove an hour to Rusty Wallis to be met by Robert in their service department. A rude, condescending, and unfriendly service advisor. I explained everything and gave him the paperwork from Huggins Honda. I waited over an hour and then he told me that I would have to go on a ride with a service tech. He basically called me and Huggins Honda a liar. It was a ridiculous amount of attitude from Robert. Upon returning from the test ride, I found my salesman and got him involved. He and his manager got involved and wound up pulling new tires and rims from another Accord on the lot and putting them on my car. No paperwork, no cleaning the car or even the new rims and tires. I still had a great sales experience but I would not recommend the service department. Any department that lets someone like Robert deal with customers in that manner and sells someone a new vehicle with 4 out of round tires, needs some work. More

Everybody at Rusty Wallis was very nice and accommodating. I really appreciated the experience. In fact, I had tried to purchase a Honda at another dealership. I had decided I didn't want a H accommodating. I really appreciated the experience. In fact, I had tried to purchase a Honda at another dealership. I had decided I didn't want a Honda at all because of the way I was treated at David McDavid Honda in Irving. My son talked me into trying one more time. Kenneth Boyd was very nice as well as the Sales Manager, Mike Anderson. Thank you, Maria More

As a 27 year old woman, first time car buyer, walking into a car dealership by myself, I couldn't have imagined a better car buying process with Jeff and Joe. I drove three hours to their dealership to into a car dealership by myself, I couldn't have imagined a better car buying process with Jeff and Joe. I drove three hours to their dealership to see a car that, by the time i got there, was no longer on the lot. They showed me another option they had just gotten in that day with a promise to match the price. The car they showee me was very similar vehicle in make, model, milage, and condition. It was what I was looking for but the car had not been cleaned or detailed yet. When it came time to speak about price and trade in value etc they were hesitant to budge on the price. I did a lot of research and came prepared with blue book trade in values for my car and evidence of another car in San Antonio that was priced less than theirs. I felt like I was on an episode of HGTV's property virgins trying to haggle the price. Eventually we met in the middle and I was very pleased with that. They also presented me with my own copy of the CarFax at my request. The only place I felt like I got a bit of the run around was with the financing that I worked on with Adam. Understanding that they are trying to run a business, the first interest rate they gave me was far from the best they could do. In order to try and sell me on the Warentee they offered to lower my interest rate to keep my monthly payments the same with the warentee added in. That was the total deal breaker for me and went out to find a better interest rate, which I got. They then came back and said because I was such a "special customer" they could match the competetors interest rate. In the end I did finance through them but I could have done with out the BS of how Adam handeled the process. Because my car had not been cleaned I was given a "borrowed vehicle" and could pick up the car the next day after the detailing and work had been done. While many dealerships could have stiffed me on this and not done a complete job considering I had already purchased the vehicle, this was not the case at Rusty Wallis. Joe and Jeff made it their personal mission to make sure that when I drove off that lot in my new car that it was clean, well taken care of, and something they would put their own family member in. Overall, I did my research and set guidlines/goals for myself throughout this process and ended up doing better than I thought I would. I felt that the dealership did a good job of finding a compromise with me on price and trade in value and at the end of the day made the numbers work for me. When I drove off the lot for the final time I didn't just feel like I bought a car, I felt like I made a friend. If you are headed to Rusty Wallis see Joe Slack or Jeff Howard and I know that you will be in good hands. More

Great dealership. Second time we have dealt with them, though we actually bought a car this time. It took a little time to get the price closer to what the car is worth, but then, there was the "hot new though we actually bought a car this time. It took a little time to get the price closer to what the car is worth, but then, there was the "hot new car halo" pricing we had to work through. We could have waited six months for a better price, until there were a large number of similar cars on the lot, but we have a need for the Crosstour capabilities right now. There were nine closer Honda dealers, but we came to this one thanks to the "Jerry Reynolds" deal. Overall, every one of the people we dealt with were great, even the F & I guy who put on a terrific and convincing spiel on the extra warranty (which we didn't get). More

Excellent experience! Both Brandon and Chris went way beyond expectations to make sure that we were able to purchase the car that we wanted. We had a difficult credit situation to work with, and Chris w beyond expectations to make sure that we were able to purchase the car that we wanted. We had a difficult credit situation to work with, and Chris worked diligently to secure financing for us. The whole experience went smoothly and was almost effortless for us. Brandon listened to our needs and matched us with a great vehicle at a great price. We are now Rusty Wallis customers for life! More