Rusty Wallis Honda

Your instant message doesn't work - I tried several times to "instant message" and ask some questions before the process; all to no avail. Sales rep acted mad when we wouldn't take the second offer. We w to "instant message" and ask some questions before the process; all to no avail. Sales rep acted mad when we wouldn't take the second offer. We were close to getting up and walking out. I'm in the sales business and would never want to come across a potential sale as being mad. He was all fired up at the beginning of our experience telling us how he can come off the sticker price - given lots of room for negotiation, but then when it came down to it, acted as if we were asking for the moon to go with our moon roof!!! Fenton was extremely friendly; very personable. The only complaint here is he offered 5.99% at first; told him we could get 5.75 at our credit union. Acted as if he was making an executive decision to come down to 5.75. Then, when we declined any of the original 3 warranty deals, came back with one, we thought was good with 4.99% interest rate. Just wished he could have thrown that one out there first instead of it being a "last resort" kind of deal. More

JC was very professional & very freindly at the same time.It was like I known this guy all of my life & trust him in what he says to be factual & true. I was impressed to say the very least. He deserves time.It was like I known this guy all of my life & trust him in what he says to be factual & true. I was impressed to say the very least. He deservesa gold star in my book. Keep selling & be yourself at all times JC & you will be happy just like you make your customers feel. Thanks. Dennis Hacic More

I visited about 9 dealerships across DFW before deciding on a Honda, but I could have started with these guys and saved time. From the internet communication to the handing of the keys...it was painless! Di on a Honda, but I could have started with these guys and saved time. From the internet communication to the handing of the keys...it was painless! Did all the pricing and add-ons online or on phone, and Rusty offered the best for the least $. I can't say enough about Brandon R. and what a great guy he is, he saved the BS lines I got from other Honda dealers. (Definitely do your homework. If you just go in expecting to get the best deal without research, you're kidding yourself and you deserve what you get). Out of the numerous cars I've purchased, I honestly walked out of Felton's (the finance guy)office and didn't question or to wonder if I got the best deal possible. I knew I did. Thank you Brandon and Felton :) Jerry Reynolds- give these guys raises!!! More

I gotta tell you that I don't ordinarily respond to surveys, but John in Service was so outstanding. You are lucky to have an employee who really cares about the customer and went way up and beyond wha surveys, but John in Service was so outstanding. You are lucky to have an employee who really cares about the customer and went way up and beyond what was necessary to help me. Thank you for a great experience, I actually had a good time. Renata More

I had a WONDERFUL experience! Absolutely no complaints! Everyone there was nice and made me feel at home! And Brian is so kind and full of information! I will definitely come back when I need to buy my n Everyone there was nice and made me feel at home! And Brian is so kind and full of information! I will definitely come back when I need to buy my next car, and I will refer everyone I know to that dealership, even if they aren't looking for a Honda. Honda is the only way to go! More

I have been single for 17 years and this is my 4th new vehicle purchase and this was by far the most pleasant. All the way from Kenneth to Amir to Mike Anderson. This team is the most courtesy I have ev vehicle purchase and this was by far the most pleasant. All the way from Kenneth to Amir to Mike Anderson. This team is the most courtesy I have ever dealt with purchasing a new vehicle. Thank you so much for the most pleasant buying experience ever. And I will be sure to tell all my family and friends. Thanks again for the great experience and my wonderful new FIT that I love. Her name is Fiona!!! Can't wait to visit again. More

will not be accepted! Wow, you're nasty. Rusty Wallis Honda is a much nicer place to visit. The people were great and took the time to show us several different models as I kept changing my mind on just Honda is a much nicer place to visit. The people were great and took the time to show us several different models as I kept changing my mind on just what I wanted and I requested the botton line price on each car before I switched to another model. Well, I am glad to see I reached 250 Characters as I would so hate to be rejected. lol More

John worked very hard to get me the price I wanted. He read me correctly and didn't try to pull some of the usual sales tactics. I wanted honesty and no games. He found the car and the price I could liv read me correctly and didn't try to pull some of the usual sales tactics. I wanted honesty and no games. He found the car and the price I could live with. I really appreciate his sales approach. I'm loving the new car! More

Bernard Williams came in on his off day when I picked up my car. If all of your sales people were like Bernard, you would have an empty lot every day. I originally went to John Eagle and the salesman didn't my car. If all of your sales people were like Bernard, you would have an empty lot every day. I originally went to John Eagle and the salesman didn't seem too eager to find the 6 speed Accord that I was looking for. I went Rusy Wallis the next day and Bernard immediatedly found my car. I know that Chris was only doing his job but he gave me a hard time on the finance rate that I so greatly deserved. :) More

Good experience, very helpful, not much more to say. I do object to the constraints of this rating form however. I do not feel I should be compelled to write 250 characters when I have already given the do object to the constraints of this rating form however. I do not feel I should be compelled to write 250 characters when I have already given the dealership high marks above. The internet experience in general was not very helpful because you are going to a new system. More