Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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In addition to the oil change that I came in for Jeff told me I needed to replace the air filter, have tires rotated and Jeff suggested I replace the battery. He gave me prices for all of these items an told me I needed to replace the air filter, have tires rotated and Jeff suggested I replace the battery. He gave me prices for all of these items and after talking about the low mileage on my 2007 CRV he checked to see if battery was under warranty. It was which was a nice surprise. When I arrived I asked Jeff how long he thought it would take to complete the service, he said about an hour. I was in the service department and out in a little more than an hour. I always took my older CRV to a non-dealer repair facility but I will use Rusty Wallis service as long as I have my current CRV. Jeff was very considerant of my needs but at Rusty Wallis everyone puts the customer first. More
Jeff was outstanding! When I drove in there were two other gentlemen on the phone and Jeff was writing up another car, but quickly came over to help. He was so kind to advise me of my car and greeted m other gentlemen on the phone and Jeff was writing up another car, but quickly came over to help. He was so kind to advise me of my car and greeted me so nicely at pick up. He is an outstanding employee and you should be lucky to have him on your team. More
Kenneth was very accomodating and pleasant to work with. He asked the right questions and listened to our needs in terms of what we were looking for our family. He was able to answer all our questions. He d He asked the right questions and listened to our needs in terms of what we were looking for our family. He was able to answer all our questions. He did not push or force anything on us which is very refreshing. Overall experience was very good and would recommend Kenneth to our friends. You have definitely made a customer for life. More
It was a very good experince. I have purchased all my previous vehicles from dealerships, and this by far was the most friendly experince ever. I really enjoyed working with Mr. Torberson. The Honda was previous vehicles from dealerships, and this by far was the most friendly experince ever. I really enjoyed working with Mr. Torberson. The Honda was for my wife, and he showed here every car she wanted to see and answered all her questions, which were many. Patrick More
Called and got price for vehicle on the phone. Told Kenneth I wanted the out the door price before TT&L, and that I didn't want any surprises when I got to the dealership. Told him I would be there in Kenneth I wanted the out the door price before TT&L, and that I didn't want any surprises when I got to the dealership. Told him I would be there in the morning, he had the truck pulled up to the front and ready for us. Financing also went very smoothly. This is the second car we have purchased from this dealership in 6 months and both transactions went very smoothly, will use them again. More
A wonderful A++++ new car buying experience. I visited 3 dealerships and asked for internet quotes from 3 dealers. Only Rusty Wallis would give me an out-the-door quote before I even went in. And there we dealerships and asked for internet quotes from 3 dealers. Only Rusty Wallis would give me an out-the-door quote before I even went in. And there were no surprises when I went in to purchase the car! Fast, honest and easy. Eric Lucy was really friendly and patient with all my questions...over the internet, on the phone and in person. Highly recommend. More
Everyone was nice and they got the work done well and quickly. I took my car in for a recall service so I really can't comment on price. But as far as service goes, I had a good experience. They had my c quickly. I took my car in for a recall service so I really can't comment on price. But as far as service goes, I had a good experience. They had my car ready in a few hours. I have no complaints. More
Georgia Luther is great. She sold us our last car and I knew we wanted her to be our sales person again. She is real and friendly. She even watched our kids for us why we tried to work out a deal. She k knew we wanted her to be our sales person again. She is real and friendly. She even watched our kids for us why we tried to work out a deal. She knows as long as she is around, we will keep coming back! Thank you! More
Chris was very good at explaining the trade-in valuation and the way the dealership arrives at the final sales price of the vehicle and Adam was very good at explaing the warranty and dealership aftercare. and the way the dealership arrives at the final sales price of the vehicle and Adam was very good at explaing the warranty and dealership aftercare. However, Ryan is probably the only reason I purchased this car when I did. He is a keeper! More
I am SO excited that Murphy showed me my beautiful, new Blackberry Fit Sport!! I love the color, and honestly was very hesitant on purchasing the Fit until I saw that color. I had one of only a few Sunbur Blackberry Fit Sport!! I love the color, and honestly was very hesitant on purchasing the Fit until I saw that color. I had one of only a few Sunburst Vibes, so having a car that was economical, environmentally friendly, and something that stands out was important to me. I didn't just want another silver or black car. I was only sad when we got home and noticed the scratch on the front bumper. Obviously, I understand accidents happen, and Murphy did put a rush on getting it ready so I could take it home the same day. But, I didn't let that one small thing rate anything any less. Murphy was great about getting things taken care of for us! We've got an appointment to get it fixed next week. Everyone was so nice, and it was great to feel like you were part of the family. I was a little apprehensive when I first got there and there were a few sales people outside, but I was impressed with how I was treated. Being a woman, I've learned from previous experience that dealers and auto repair/service associates prey on women, assuming that they know nothing. It's hard to break that stereotype, but Murphy was great about everything. The service department was the reason I actually chose this dealership to purchase my new Honda, and I only brought our Civic in for an oil change!! Eric Lucy was also extremely helpful online getting more information about vehicles. These are all reasons why I gave the dealership all 5's. Thank you so much for everything!! More