Rusty Wallis Honda

Prompt replies to my Email inquiries. Good price, full price explanations, timely carrythroughs on requests and answers and attention to all details. Car ready on time at dealership with full, courteous price explanations, timely carrythroughs on requests and answers and attention to all details. Car ready on time at dealership with full, courteous and complete explanation of the Civic and its functions by sales rep Nikki. In fact, whole deal from contact to delivery was done in two days. No high pressure and quick closing time in the business office. More

I talked with Robert because I needed a new car following the total loss of my 2003 Honda Accord. Robert assigned me to John and he turned an unfortunate experience into an exciting purchase of a new car. the total loss of my 2003 Honda Accord. Robert assigned me to John and he turned an unfortunate experience into an exciting purchase of a new car. This is my 4th Honda, I did not even look at other cars. My Honda experience has always been excellent, and this one was no different. I did not even thing about trying a different make and model of automobile. John was polite, friendly and above all, patient! He explained everything I needed to know, allowed me to look and change my mind about colors, explained the differences between the different cars, what they offered, what features, etc. This was my first experience at your dealersip, my previous expeirences had been with Honda Cars of McKinney, but because of my prior business with Robert, I came to Rusty Wallas, even with it being must further from my house in Plano. I will definitely send friends to Rusty Wallas, and to John and Robert. Kay Long More

i had game at the dealer ships this was the first place i had game at the dealer ships this was the first place no drama that will keep me coming back and recommending friend and family Thanks again i woul i had game at the dealer ships this was the first place no drama that will keep me coming back and recommending friend and family Thanks again i would like the dealer keep selling car for everyone drama free and i am sure more peeople will buy cars More

I experienced good service, and professional explanation about the car, and reasonable quotation. This car dealer didn't like others to push you very hard to make decision immidiately, amd make you feel unc about the car, and reasonable quotation. This car dealer didn't like others to push you very hard to make decision immidiately, amd make you feel unconfortabble. The sale guy served me enough infomaiton I need and leave me enough time to make decision. More

Was told by other Honda Dealerships that we could not get my 2010 Honda Accord LX-P for under 22,500; not only did Rusty Wallis Honda beat that price ($21,200), but they had the color i wanted. Very professi my 2010 Honda Accord LX-P for under 22,500; not only did Rusty Wallis Honda beat that price ($21,200), but they had the color i wanted. Very professional , friendly, and there were no games in dealing with anyone with Rusty Wallis Honda. Thanks Jim Beach More

When I bought the car everything was wonderful. I first had issues with my car at 12,000 miles. I took it to the service department and they test drove it and did a visual...said nothing was wrong with my had issues with my car at 12,000 miles. I took it to the service department and they test drove it and did a visual...said nothing was wrong with my car and sent me on my way. Now a few months later and at 19,000 miles I have had to get a new set of tires. I continuously got a run around about whose fault this was...from cheap tires, that the dealership puts on the car to the shop where I get my oil changes done because they did not inform me about rotating my tires when I got my oil changed. I have since found out that my alignment was out on my car but they never looked at anything else on my car. I will never take my car back to this dealership for service. I have tried to contact the general manager of the dealership also with absolutely no response from him either. We will be in the market for another car in the next year or so and I will NOT every buy one from this dealership and I am not even sure if I will buy another Honda. More

My salesman Manny did a great job when I was looking and then purchasing my new vehicle. I could not ask for a better car buying experience. They worked with us to get the lowest and most affordable payment then purchasing my new vehicle. I could not ask for a better car buying experience. They worked with us to get the lowest and most affordable payments for me. I was very worried about purchasing a car because of all the stress that usually comes along with it, but Manny made my experience stress free and for that I am grateful to him and Rust Wallis. More

John Hargis is very knowledgeable and easy to work with. I can't say the same for the sales manager. If I had to solely work with him, I would have walked out the door and gone to another dealership. Howe I can't say the same for the sales manager. If I had to solely work with him, I would have walked out the door and gone to another dealership. However, John seemed to really want me to be happy with my purchase. The finance guy was also knowledgeable and very patient. More

Brian understood my needs and worked with me to achieve them. I felt that he listened and was a customer advocate for me. He did NOT try and talk me into something less than I wanted, and I am well pleas them. I felt that he listened and was a customer advocate for me. He did NOT try and talk me into something less than I wanted, and I am well pleased with my beautiful new Urban Titanium Metallic CR-V. Even though I had to wait for the car, it was my best car purchasing experience in years. More

Very please with the sales approach and reasonableness of the pricing. Not the normal annoying hard sale and constant attempts to up-sale when I am not interested. Did offer additional options, but dropped the pricing. Not the normal annoying hard sale and constant attempts to up-sale when I am not interested. Did offer additional options, but dropped the topic when I expressed disinterest. Very refreshing. I will definitely use Rusty Wallis again for future auto sales. Side note; both the sales rep and finance guy were more than gracious and patient with my 8 and 5 year old nephews who were in full little boy activity during the entire visit. Both the gentlemen should be given accolades for their good nature and professionalism while in the presence of M&M fuel laden boys who attempted to use them as jungle gyms and white boards for the markers. These gentelmen were truely grace under pressure. More