Rusty Wallis Honda

I received a letter from one of the sales managers that they wanted to buy our used Honda Pilot. My wife and I wanted to upgrade so it made sense for us to come in and check out our options. From the momen they wanted to buy our used Honda Pilot. My wife and I wanted to upgrade so it made sense for us to come in and check out our options. From the moment we walked in we where treated great. Of course like most dealerships they are sales people, but at the end of the day they are very friendly and truly want to make you the best deal. I would highly recommend using this dealership! More

My experience was very good. It took me three weeks to make my decision. John did not bugg me with phonecall or e-mails during this time. I really appreciated that.John was patient and worked with me in make my decision. John did not bugg me with phonecall or e-mails during this time. I really appreciated that.John was patient and worked with me in getting the car I wanted and with the price. John was also very helpful in getting the audio and bluetooth and home-link system set up. This was much nicer than when I bought my 98 Accord from a different dealship. More

This is my fourth car from this dealership. I will never go anywhere else. Your customer service is the best in the North Texas area. I have been to other Honda dealerships but Rusty Wallis Honda is still n go anywhere else. Your customer service is the best in the North Texas area. I have been to other Honda dealerships but Rusty Wallis Honda is still number one for my family and I. I will always go to Rusty Wallis Honda Thank you, Adriana Cannon More

Mark Johnson was very attentive to my conditions and worked within them. Though my wife was a harder sell, he was reverent and professional at all times. There is a Honda dealership within five mile worked within them. Though my wife was a harder sell, he was reverent and professional at all times. There is a Honda dealership within five miles of my home, however, when it is time to trade in my CRV, I'll, again, drive the 22 miles to Rusty Wallis, as well as for routine maintenance. The dealership sales floor was well organized and inviting. The staff were friendly. But, there was one thing that stood head-and-shoulders above all, it was that all of the sales staff attended to the needs of all the customers. It didn't matter whether he or she was my salesperson. That, I found to be unique to this dealership. We were offered refreshments and shown the location of the restrooms to a fault. The two hours we spent didn't feel laborious, but fun. I recommend Rusty Wallis to all. More

Doug was a great salesperson, he showed me all the features of the car and was patient in working with me on a price that fit my budget. I had to come back on Monday to get some of the additional opti features of the car and was patient in working with me on a price that fit my budget. I had to come back on Monday to get some of the additional options I had picked and the service people detailed the car and quickly added what I needed. Great Service. More

I was referred by a stranger driving a CRV. Jeff Bushard kept in touch by e-mail and it was a pleasure to meet him. He was very helpful in understanding the car and navi system. I never felt pressure, but w kept in touch by e-mail and it was a pleasure to meet him. He was very helpful in understanding the car and navi system. I never felt pressure, but was delighted to find I was treated well. Many dealerships still have salepersons that treat a single woman car buyer as a second class citizen. This was not true at Rusty Wallis. Felton Jones walked me through the process and I also felt he was talking to me and not just trying to finish the deal. I would and will recommend this dealership to friends and family. More

The dealership was able to accept my trade and keep my payments down to where Iwanted them to. The only thing that I would recommend is to try and get the waiting time down while the paperwork is being p payments down to where Iwanted them to. The only thing that I would recommend is to try and get the waiting time down while the paperwork is being prepared. This would help from the customers getting tired of waiting. Otherwise it was a good experience. More

I first spoke with Chris McIntosh when I called the 800 # for Rusty Wallis. Even though it was late in the day (right before they closed) he was very polite, answered my questions and listened. I called Ch for Rusty Wallis. Even though it was late in the day (right before they closed) he was very polite, answered my questions and listened. I called Chris the next day and he took my application over the phone. I knew I'd have some credit challenges but again, he listened and was very understanding. We had set an appt for that evening for me to come look at cars and he assigned Boris Rekhlis as my sales consultant. Boris is the best! He was very patient, kind and understanding. I test drove both the Accord sedan and the Accord coupe. The next day, I got a call from Felton Jones in the finance dept and he had good news - I had been approved! So I made an appt to come in later that day. Again, Boris was very patient while I looked at the Accord sedans again -- looking at several different cars -- to be sure I would be happy with the car and the color I chose. Felton then made the finance process very easy. He explained everything clearly and was very helpful! From start to finish - this was a great experience. Rusty Wallis has earned me as a LOYAL customer! More

We have purchased two Hondas from Rusty Wallis and, from the same sales person, John McChristian.. We have been very pleased with the quality of vehicles and with the personal touch that John gives to the the same sales person, John McChristian.. We have been very pleased with the quality of vehicles and with the personal touch that John gives to the customer. He works very hard to ensure that the customer is taken care of and that everthing goes smoothly. More

My overall experience was good! Although I had a some problems along the way during my purchase, Jim Beeson did everything possible to make sure I was satisified with the outcome! I know there were thing problems along the way during my purchase, Jim Beeson did everything possible to make sure I was satisified with the outcome! I know there were things out of his control,like missing floor mats, but his consistency and perseverance to make sure every problem was resolved,gave me a comforting feeling about the dealership! Jim, thanks again for all your help and great Customer Service! Sincerely, Francois L. Dewberry More