Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best overall experiance ever in the purchase of a new or used car. Dick could not have been more professional and courteous. I will be recommending Rusty Wallis to everyone. used car. Dick could not have been more professional and courteous. I will be recommending Rusty Wallis to everyone. More
Great purchase experience from the moment we first visited the dealer to picking up the car three days later. Tommy was attentive without being overbearing, and gave us the information we needed about visited the dealer to picking up the car three days later. Tommy was attentive without being overbearing, and gave us the information we needed about the CRV while allowing us to evaluate the vehicle at our own pace. Since we weren't trading in a car, I can't speak to that aspect of the car buying experience. Negotiation and pricing was simple and upfront. We went three rounds until coming to a price and the process went quickly. None of the 5-10 minute gaps to let the buyer stew in his juices waiting for the infamous manager response. In the end, I was comfortable about the fairness of the deal and extremely pleased. Everybody I came in contact with inside the showroom was friendly, acknowledged our presence, and didn't make me feel like the prey some dealers have when you "go inside and see what we can do." Would I buy again from them again? If Honda continues to make a quality vehicle then Rusty Wallis will certainly be on my short list of dealers and would be the one to beat. More
I enjoyed a very pleasant buying experience dealing with John Hargis. He was straightforward in all respects and he didn't waste my time playing games during the sale. I was treated very well and I believ John Hargis. He was straightforward in all respects and he didn't waste my time playing games during the sale. I was treated very well and I believe I purchased my new Honda at a fair price. Thanks John! More
I was very pleased with the entire process at Rusty Wallace. Syed knows the product line and was very helpful in pointing out operating details and options available on the car. He was straightforw Wallace. Syed knows the product line and was very helpful in pointing out operating details and options available on the car. He was straightforward, friendly and easy to work with. I purchased a 2011 CR-V EX-L, have had it for a week now and am very happy with it. More
I had my car for only 3 days when i discovered that not only did the engine make noise when you accelerated but there was barely any brakes left, the tire has a hole in it, it also needs an alignment and t only did the engine make noise when you accelerated but there was barely any brakes left, the tire has a hole in it, it also needs an alignment and the oil was over a quart low ( oil looked like it had never been change from prior owner) . I spoke with a manager and was advised to bring it back to be looked at. I bring it in today and i was given a voucher for a free oil change and that if i didnt have any money to pay for the repairs then they could not help me. i was also advised that the rattling in the engine was not major and that they cant help me until it pretty much blows up. I am very unhappy with the type of service i was given. I see now why they tried so hard to sell the car at a cheap price. I will NEVER return back to this dealership nor will i recomend it to friends or family. More
I have bought many cars over the years and going to buy a new car has been like having to go to the dentist. This time my experience was pain free. Everyone from our saleperson to the management to the finan new car has been like having to go to the dentist. This time my experience was pain free. Everyone from our saleperson to the management to the finance manager were all pleasant, respectful and a pleasure to deal with. There were none of the usual games or pressure. This was by far the best car buying experience of my life. I would recommend them to anyone looking to buy a new Honda who wants a fair deal. More
Jason Powell showed me both the vehicles I was interested in, and even measured the cargo area at my request. He clearly pointed out the advantages of each vehicle. He was patient when I changed my mind from in, and even measured the cargo area at my request. He clearly pointed out the advantages of each vehicle. He was patient when I changed my mind from cloth seats to leather and back again. Brian McMillan was also very friendly, and the financial department (sorry, cannot remember the unusual name, Sutton maybe?) was efficient. The Service Department (Larry Davis) assured me they would take good care of the car, if I ever needed them. Overall, very good experience. More
Rusty Wallis had the vehicle I was looking for and at the right price. Chris & Jeff were easy to work with & I am pleased with the deal that we made. I live in Denton which is about 50 miles away and this is right price. Chris & Jeff were easy to work with & I am pleased with the deal that we made. I live in Denton which is about 50 miles away and this is the third vehicle that I have purchased from Rusty Wallis in the last 15 years. More
This was by far the best and smoothest car deal I have ever made! I was on a time crunch and my sales rep Ebony Beasly made sure that every last details was taken care of in a suffient and very profession ever made! I was on a time crunch and my sales rep Ebony Beasly made sure that every last details was taken care of in a suffient and very professional manner. I purchased a 2012 Honda Accord Navi, traded in my Accord 2008 and wow, what a difference in style and comfort! I am just blown away by this car! This deal was so smooth that I was in and out in an 1 1/2 and my new car was in a car show on the other side of town. This company is ALL about customer satisfaction from sales down to finance. I'm a huge fan of Rusty Wallace and I love my new sales lady Ebony Beasly, she is a lady of her word! More
I enjoyed working with all those who helped my wife and I in getting this car.They were nice and attentive to our needs.This is the 3rd Honda I have gotton from them and because of the way we were treated th in getting this car.They were nice and attentive to our needs.This is the 3rd Honda I have gotton from them and because of the way we were treated that day as well as in the past I would get another one from them.Thanks,Lee. More