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Rusty Wallis Honda
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,676 reviews
I can’t begin to express how grateful I am for Mr. Eric and the entire team at this dealership. My family first met Mr. Eric back in 2019 when we were helping my brother find a car. After a terrible e Eric and the entire team at this dealership. My family first met Mr. Eric back in 2019 when we were helping my brother find a car. After a terrible experience at another dealership, we walked in with low expectations, but Mr. Eric completely turned that around. He didn’t just meet our expectations-he exceeded them in every possible way, 1,000 times over. Since then, my brother has purchased three cars from him, and now it’s my turn to share my amazing car-buying experience with Mr. Eric. With Mr. Eric, there’s no guessing, no uncertainty, and absolutely no feeling of being pressured. His honesty and upfront approach make all the difference. He’s not about selling cars, he’s about helping people find the right car for their needs. That level of integrity is what sets him apart, and it’s why my family and I will never buy a car from anyone else. The car-buying experience with Mr. Eric is more than just smooth—it’s a true reflection of his character and integrity. I couldn’t be more thankful for everything he’s done for us. Mr. Eric, you’ve earned a forever customer in me. Thank you so much for everything! More
This last recall while quick enough - I had several things adjusted that were unrelated to the service. Interior light turned off, heat adjusted, seating and mirrors adjusted. My keychain was broken al things adjusted that were unrelated to the service. Interior light turned off, heat adjusted, seating and mirrors adjusted. My keychain was broken although he did try to fix but had to be thrown away. Disappointing overall More
I had a great experience with the staff. They made the entire process of getting a new car easy and comfortable for me. They made the entire process of getting a new car easy and comfortable for me. More
Fast and friendly oil change. They honored my coupon which made it worth bringing my vehicle in. Very grateful for the free quick car wash, God knows my car needed it. They honored my coupon which made it worth bringing my vehicle in. Very grateful for the free quick car wash, God knows my car needed it. More
I had a terrible experience speaking with Alliona Carroll. First, she gave me the impression that the prices listed at Rusty Wallis Honda online weren’t the actual prices to consider, as there are d Carroll. First, she gave me the impression that the prices listed at Rusty Wallis Honda online weren’t the actual prices to consider, as there are designed just to attract customers into the dealership, which I have never hard of such any were. She then tried to upsell me on a dealership package that wasn’t mentioned as mandatory anywhere in the online listing, which felt deceptive. To make matters worse, her attitude was full of pride, rudeness, and arrogance. She didn’t allow me to discuss the terms or make any decisions; instead, she was insistent on pushing her numbers onto me. As a Finance Manager, her customer service approach was appalling. I truly regret having encountered her during my inquiry and wish I had a better experience. More
I had a great experience buying my car with Chinh Le! He was very patient but efficient and very friendly. I wasn’t expecting to buy anything the day I came in, but he was able to work with me on a deal He was very patient but efficient and very friendly. I wasn’t expecting to buy anything the day I came in, but he was able to work with me on a deal that made sense for me and I left happy! More
Eric and team worked with us to get the car we wanted and the price with our trade-in. Thank you for making it a good experience! the price with our trade-in. Thank you for making it a good experience! More
The customer service here is outstanding. Every interaction was pleasant, and the staff truly cares about their customers. Every interaction was pleasant, and the staff truly cares about their customers. More