Rusty Wallace Nissan - Service Center

They insisted I needed new brakes on my truck so I paid them over $600.00 and now my truck squeals loud enough to literally wake the neighbors in the morning. Keep in mind that my truck never made a sound them over $600.00 and now my truck squeals loud enough to literally wake the neighbors in the morning. Keep in mind that my truck never made a sound until they touched it! They replaced the cheap crap ($600.00) they put on the first time with oem pads and still squealed just as loud. Now they say they will fix it right for another $95.00! Are you kidding me?!?! This place is a joke and the owner Ray should be ashamed! I've given them close to $26,000.00 and never missed a payment and this is how they treat loyalty? More

Customer service was top notch by both service advisors! I will most certainly return to this dealership for my service needs in the near future. I will most certainly return to this dealership for my service needs in the near future. More

Have used this dealerships service department for the past 2 years as we have 3 nissans. Service has always been great. My latest service visit was 11/27/2020 and and Sara my service tech was truly exc past 2 years as we have 3 nissans. Service has always been great. My latest service visit was 11/27/2020 and and Sara my service tech was truly exceptional More

Service was great.Staff was very helpful & friendly. Service was great. Staff was very helpful & friendly. Vehicle was ready 30 minutes before quoted time. Only reason for 3 star rating was the price Service was great. Staff was very helpful & friendly. Vehicle was ready 30 minutes before quoted time. Only reason for 3 star rating was the price, $250 for a transmission flush. More

Super clean and no hassel visit. Honestly and dependable staff. I always recommend friends and family come to Rusty Wallace Nissan for service, they won't be disappointed! staff. I always recommend friends and family come to Rusty Wallace Nissan for service, they won't be disappointed! More

I stopped in Rusty Wallace Nissan for a oil change. The staff was super friendly and went out of their way to make me comfortable while in the guest lounge. My oil was changed in just a short amount of ti staff was super friendly and went out of their way to make me comfortable while in the guest lounge. My oil was changed in just a short amount of time. Thanks. More

Refused to replace 1 week old Defective Tire Refused to replace a defective tire another authorized dealer put on our Nissan a week ago. Called Nissan headquarters and they said Rusty Wallace wa Refused to replace a defective tire another authorized dealer put on our Nissan a week ago. Called Nissan headquarters and they said Rusty Wallace was a liar. Investigation opened. Can't believe they would sacrifice a new car sale over something so easy to resolve. Guess they don't grasp the concept of customer goodwill. More