Rusty Wallace Nissan - Service Center
Knoxville, TN
67 Reviews of Rusty Wallace Nissan - Service Center
Please do not waste your time. Switched from Toyota to Please do not waste your time. Switched from Toyota to Nissan due to the attractive warranty on their trucks. However, getting something repaired Please do not waste your time. Switched from Toyota to Nissan due to the attractive warranty on their trucks. However, getting something repaired under warranty is an absolute nightmare. I was told that the warranty was not valid as a result of a wire being rubbed underneath the seat. The seat adjusts every time I enter/exit the vehicle. When I asked what I could have done differently to prevent this? No answer. Apparently if Nissan designs something poorly, they don't cover that in the big fancy warranty. Please, keep shopping if you're considering this dealership or Nissan in general. Too many other companies out there to settle for poor service. More
Sean was absolutely amazing. Had a problem with my car I bought from carmax and he helped me out completely and walked me through the steps I need. Absolutely fantastic and deserves a raise! bought from carmax and he helped me out completely and walked me through the steps I need. Absolutely fantastic and deserves a raise! More
Went in for oil change..while I waited..met Anthony Davis..we talked...next thing I know..I’m trading in my car😮he was genuine-kind-and funny! Got a few extras...got a low mileage Maxima...perfect con Davis..we talked...next thing I know..I’m trading in my car😮he was genuine-kind-and funny! Got a few extras...got a low mileage Maxima...perfect condition 😍 he worked w me for quite awhile😀what a great guy...a true asset to that dealership ‼️‼️💙 More
The service wait room was clean and had neutral game shows playing on the TV. Complementary beverages were available. The Service Advisor , Sean Fails was professional , very knowledgeable and helpful. shows playing on the TV. Complementary beverages were available. The Service Advisor , Sean Fails was professional , very knowledgeable and helpful. He explained everything that was done and asked if I had any questions. I will return for my service needs. More
The service department at Rusty Wallace Nissan continue last to be a wonderful experience in the maintenance of our 2020 Nissan Altima SR. Brooke Sellar along with the technicians keep our car running in t last to be a wonderful experience in the maintenance of our 2020 Nissan Altima SR. Brooke Sellar along with the technicians keep our car running in tip tip condition. I have not waited more than 1 hour to date to get my car serviced and I’m out the door! More