Rusty Wallace Nissan - Service Center

Took to long to service did not get satisfaction on service or otherdetails on my service after buying 2 vehicles service or otherdetails on my service after buying 2 vehicles More

Great staff as the customer service was great and the work was done fast and was to my complete satisfaction. work was done fast and was to my complete satisfaction. More

They was great with having my car fixed my warranty run out an because of me losing my husband they help with the price to fix my car half of cost thanks Rusty Wallace out an because of me losing my husband they help with the price to fix my car half of cost thanks Rusty Wallace More

There Service Department was excellent. They had me out very quickly. This is my second vehicle I've had from this dealer there will definitely be more. They had me out very quickly. This is my second vehicle I've had from this dealer there will definitely be more. More

Shawn and the people in service treat you like a person and not just a wallet. I have never had a better experience dealing with car salesmen and they have completely bought my loyalty in the future even t and not just a wallet. I have never had a better experience dealing with car salesmen and they have completely bought my loyalty in the future even though I live three plus hours away. If you live close to Knoxville and go to ANY other dealership you’re doing it WRONG More

My experience dealing with the service department has been amazing ! Updated the entire time and car finished when promised ! been amazing ! Updated the entire time and car finished when promised ! More

Very Courteous and friendly service. It was nice to see a person who had helped me before. Thank you to Colton Cagle and all the other staff for Serving my car 🤗D Coker It was nice to see a person who had helped me before. Thank you to Colton Cagle and all the other staff for Serving my car 🤗D Coker More

Friendly - efficient- very helpful in every way - clean - always willing to answer questions and give information - always willing to answer questions and give information More

Worst experience ever with a dealership. I purchased my car when this was Fenton Nissan. Now it's Rusty Wallace Nissan. There were 2 recalls on my car. I made appointment twice and took I purchased my car when this was Fenton Nissan. Now it's Rusty Wallace Nissan. There were 2 recalls on my car. I made appointment twice and took my car over there. They knew what I was coming for. Both times they didn't have the parts on hand to fix my car! Then when I complained to the GM he told me that he didn't sell me that car, Fenton did, and it wasn't his problem then kicked me out of their dealership. Worst experience ever and I will never be back. I suggest trying one of the other nissan dealerships if you are looking for service. These guys don't have a clue and their customer service sucks!! More

Always pleasant and helpful with any needs. Would recommend to anyone buying or servicing vehicle! Would recommend to anyone buying or servicing vehicle! More