Rusty Wallace Nissan - Service Center
Knoxville, TN
67 Reviews of Rusty Wallace Nissan - Service Center
The service department at Rusty Wallace Nissan took great care of me. My car needed the ECM replaced. Nissan had a service bulletin on that part, so I was able to get it fixed for a fraction of what the cost care of me. My car needed the ECM replaced. Nissan had a service bulletin on that part, so I was able to get it fixed for a fraction of what the cost would have been otherwise. Also would like to note, they had my car fixed the same day. Highly recommend. More
I purchased a new 2017 Pathfinder from Fenton Nissan in 2017. Then I purchased a Rogue in 2018. Shortly after Fenton sold to Rusty Wallace. They stood by prior agreements and took care of me. This year 2017. Then I purchased a Rogue in 2018. Shortly after Fenton sold to Rusty Wallace. They stood by prior agreements and took care of me. This year the engines and transmissions had issues. I had an extended warranty which covered the engine and then I spoke with the Nissan corporation-Ms Edwinna- and they again took care of me and fixed my transmission. I was treated like family with this dealership- from Kristy in customer service to Kayla the service manager and Sara and Sean in service. Even though they did not sale me they vehicles - they stood by their product and me. I highly recommend this dealership for sales and service. TY again More
Awesome service! I called for an oil change and they worked me in within 2 hours. When I got there I mentioned another abnormal noise. They investigated and found an I called for an oil change and they worked me in within 2 hours. When I got there I mentioned another abnormal noise. They investigated and found an bulletin on the problem I had and fixed it while.I was there (under warranty). Only charged for the oil change. More
I was in to have a heater hose replaced I was informed that a major deconstruction and reconstruction would be necessary. The cost seems outrageous but, when I was informed by the service department that that a major deconstruction and reconstruction would be necessary. The cost seems outrageous but, when I was informed by the service department that they would not guarantee their work I was at a loss and now have no way to have my vehicle repaired by your dealership. More
Best Service. .Professional and very kind...The facility is clean and the Staff will help u wit everything u need...Kristi and Chris are Phenomenal and they go abo .Professional and very kind...The facility is clean and the Staff will help u wit everything u need...Kristi and Chris are Phenomenal and they go above and beyond 2 help their customers...Thank you 4 thE GREATTT SERVICE.... More
Five star service! Professional, courteous, fair prices, fast service, makes one feel like family and overall excellent service. Professional, courteous, fair prices, fast service, makes one feel like family and overall excellent service. More
I was able to get an appointment right away, the service was quickly done & I was given a print out of the multi-point inspection form, so I know what my car might need in the future. was quickly done & I was given a print out of the multi-point inspection form, so I know what my car might need in the future. More