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Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
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Verified Customer
April 30, 2024
Will always take my car back to this dealership to have my K5 serviced. Very nice place my K5 serviced. Very nice place More
by CHADWICKGNORRIS
Employees Worked With
April 30, 2024
Everthing was on time. Work was done properly. Staff kept me informed and were very personable. Work was done properly. Staff kept me informed and were very personable. More
by BMBALTZELL
April 29, 2024
Service was completed faster than time quoted when appointment was made. Service rep was friendly and helpful. appointment was made. Service rep was friendly and helpful. More
by SDBIERKAMP
April 28, 2024
We have purchased two vehicles from this dealership. Used the same salesman and feel like we got a good deal both times! Used the same salesman and feel like we got a good deal both times! More
by lisa315
April 28, 2024
Very polished and professional. Had our car fixed and ready for pick up in a timely fashion Had our car fixed and ready for pick up in a timely fashion More
by JCSHARP12
Employees Worked With
April 28, 2024
Everything about the service on the car was preformed was very satisfactory. What was not satisfactory was while I was waiting on the service to be completed I received a phone call from a female car sales r very satisfactory. What was not satisfactory was while I was waiting on the service to be completed I received a phone call from a female car sales rep wanting to buy / trade my vehicle. She had to get my phone number from the service department scheduling to know that I was the service appointment when she called. I will not return to Rusty Wallace for any service, I have bought 3 new cars from Rusty Wallace but never again. I also will not Return to Rusty Wallace for anymore service OR ANY HARASSMENT FROM A SALES WOMAN / MAN WHILE GETTING MY CAR SERVICED. Nether me, or will my wife will be back. More
by curtisr225
Employees Worked With
I do not know a name
April 27, 2024
Great customer service! Always kind and accommodating. Always are good about giving updates throughout the process. Always kind and accommodating. Always are good about giving updates throughout the process. More
by jaserratt
April 26, 2024
Cody was awesome! Explained everything very well & worked to get me out of there quickly! Explained everything very well & worked to get me out of there quickly! More
by Alliethompson
April 26, 2024
Good service and our sales man was Terry and he was great it was very quick it was very quick More
by JENNIFERLAWSONDRS
