Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Adequate service Problems in the past with service department hope things have changed seemed to have on the last visit. Will let you know in the future Problems in the past with service department hope things have changed seemed to have on the last visit. Will let you know in the future More
Excellent! Everyone is very friendly at Kia. I like that you have drinks available and a tv to watch while waiting. I also enjoyed my car being washed! Everyone is very friendly at Kia. I like that you have drinks available and a tv to watch while waiting. I also enjoyed my car being washed! More
Awesome Friendly courteous and quick. Was offered a rental and even helped me load and unload the rental car to my car. Honored the coupon that I brought with Friendly courteous and quick. Was offered a rental and even helped me load and unload the rental car to my car. Honored the coupon that I brought with me More
60,000 mile service Employees were prompt and friendly. Work was completed quickly and accurately. I would happily recommend this dealer for acquisition or service. I h Employees were prompt and friendly. Work was completed quickly and accurately. I would happily recommend this dealer for acquisition or service. I have never had a bad experience. More
was very helpfull,intellsngent very kind and professional. and knowledgeable, helpful with all questions asked. never talked down to me,or tried to sell me anything extra. got me in very kind and professional. and knowledgeable, helpful with all questions asked. never talked down to me,or tried to sell me anything extra. got me in in and out quickly More
Excellent customer service I always deal with Matt and he is very professional and gets me in and out very quickly. He explains all the work performed and is always so pleasant. I always deal with Matt and he is very professional and gets me in and out very quickly. He explains all the work performed and is always so pleasant. More
Frustrated and disappointed The service center is fine. The employees are kind and helpful. The loaner cars aren’t clean and usually smell of cigarette smoke. I’m disappointed th The service center is fine. The employees are kind and helpful. The loaner cars aren’t clean and usually smell of cigarette smoke. I’m disappointed that I’ve had so many maintenance issues. More
Noise in rear of car Awesome service for the research and idetificatuon of ptoblem causing noise in left rear of car. Very thorough andd courteus in treatment and repair o Awesome service for the research and idetificatuon of ptoblem causing noise in left rear of car. Very thorough andd courteus in treatment and repair of issue. More
Great service, professional. Gave 5 stars simply because I came as a customer and left as a friend. Needed an oil change and my tires balanced. The service guy listened to me unde Gave 5 stars simply because I came as a customer and left as a friend. Needed an oil change and my tires balanced. The service guy listened to me understood what I wanted and quickly got the job done. He also made my disabled son feel welcome as he offered to do anything to keep him comfortable as we waited. I will be back! Thank you so much Matt! More
Awesome When I arrived, BJ took my Soul Kia back right a way. It was completed in 30 minutes. Everything seems to be in order. I am satisfied. When I arrived, BJ took my Soul Kia back right a way. It was completed in 30 minutes. Everything seems to be in order. I am satisfied. More