Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Solved my problem They fixed the problem that my car had in the short time limit I had and gave me a rental to use for free for a couple days! They fixed the problem that my car had in the short time limit I had and gave me a rental to use for free for a couple days! More
Pleasant Still waiting to hear regarding my leather seat that is cracking. Srvc was good otherwise, overall experience was good, staff nice, waiting area plea Still waiting to hear regarding my leather seat that is cracking. Srvc was good otherwise, overall experience was good, staff nice, waiting area pleasant too More
Oil change / tire rotation Done in a hour and they even washed my car! Even ask to check the gas cap that was sticking. The fixed it and no charge Done in a hour and they even washed my car! Even ask to check the gas cap that was sticking. The fixed it and no charge More
Excellent and prompt service Ever since I purchased my KIA I have been very pleased! And now, as I bring my vehicle for maintenance, I find them always Professional, reliable, tim Ever since I purchased my KIA I have been very pleased! And now, as I bring my vehicle for maintenance, I find them always Professional, reliable, timely, friendly. Definitely recommend! More
Oil change and tire rotation Got in quickly for an oil change and tire rotation! Thank you! There was even snacks while I waited! Everything was clearly explained and I was not Got in quickly for an oil change and tire rotation! Thank you! There was even snacks while I waited! Everything was clearly explained and I was notified of upcoming repairs that will be needed. More
Good Service Service was good. I missed my appointment thought is was later but they took me anyway was very thankful and very happy with service. I never give e Service was good. I missed my appointment thought is was later but they took me anyway was very thankful and very happy with service. I never give excellent reviews due to there are always ways to improve. More
Cool Service The staff was very friendly, and he answered all of my questions. There were plenty of snacks available. I was working, so it was great to have WiFi. The staff was very friendly, and he answered all of my questions. There were plenty of snacks available. I was working, so it was great to have WiFi. More
Quick and easy There was only a shot time to wate Service was excellent they even ask us if we wanted to have the car wash love coming to this Rusty Wallace Dealer F There was only a shot time to wate Service was excellent they even ask us if we wanted to have the car wash love coming to this Rusty Wallace Dealer Friendly and polite and they really.care about the customers and they explain everything that they did Hreat Job!!!! More
Efficient, helpful and courteous Was able to get car right in and the issue was resolved in a very reasonable time. Staff is always courteous and helpful. Service department always Was able to get car right in and the issue was resolved in a very reasonable time. Staff is always courteous and helpful. Service department always accommodates us in most efficient way. More
Friendly service My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always bee My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always been exceptional. We are very satisfied with the service. More