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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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August 23, 2018

Solved my problem They fixed the problem that my car had in the short time limit I had and gave me a rental to use for free for a couple days! More

by ngrugin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
August 21, 2018

Pleasant Still waiting to hear regarding my leather seat that is cracking. Srvc was good otherwise, overall experience was good, staff nice, waiting area plea More

by GETREEL123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know name
August 20, 2018

Oil change / tire rotation Done in a hour and they even washed my car! Even ask to check the gas cap that was sticking. The fixed it and no charge More

by travelingwolf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
August 20, 2018

Excellent and prompt service Ever since I purchased my KIA I have been very pleased! And now, as I bring my vehicle for maintenance, I find them always Professional, reliable, tim More

by GreeneR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson, service advisor
August 19, 2018

Oil change and tire rotation Got in quickly for an oil change and tire rotation! Thank you! There was even snacks while I waited! Everything was clearly explained and I was not More

by RTOBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
August 18, 2018

Good Service Service was good. I missed my appointment thought is was later but they took me anyway was very thankful and very happy with service. I never give e More

by cranfield.sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Johnson
August 18, 2018

Cool Service The staff was very friendly, and he answered all of my questions. There were plenty of snacks available. I was working, so it was great to have WiFi. More

by MBUTLE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
August 17, 2018

Quick and easy There was only a shot time to wate Service was excellent they even ask us if we wanted to have the car wash love coming to this Rusty Wallace Dealer F More

by the.telegdys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Graves/ the first service guy at the first desk
August 16, 2018

Efficient, helpful and courteous Was able to get car right in and the issue was resolved in a very reasonable time. Staff is always courteous and helpful. Service department always More

by EMPIRERENTACARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne and Matt in service
August 15, 2018

Friendly service My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always bee More

by JNSHONK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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