Rusty Wallace Kia Alcoa - Service Center

Pleased Very pleased with my visit. Service staff very friendly and accommodating. I had called earlier and they told me just come on in and they would work m Very pleased with my visit. Service staff very friendly and accommodating. I had called earlier and they told me just come on in and they would work me in. I was in and out in an hour and they even washed my car. More

Amazing nice peoole Went and dropped my Kia off for service was put in a loaner car while it was being serviced so I would not be stuck at the dealership for hours. Ju Went and dropped my Kia off for service was put in a loaner car while it was being serviced so I would not be stuck at the dealership for hours. Just amazing people. Got the car back fully serviced and they washed it. #AMAZING More

Oil change and transmission service Great personal care for me and my car. The best dealership for service in the area. I've been using this dealership for many years. Great personal care for me and my car. The best dealership for service in the area. I've been using this dealership for many years. More

Great place. Great dealer service center. Always takes care of the customer and with a smile.. Works with customers as needed to help in all areas of service and r Great dealer service center. Always takes care of the customer and with a smile.. Works with customers as needed to help in all areas of service and repair. More

Very helpful Matt Fisher was very helpful and recommend the proper repair for what I was experiencing. He was able to give options to help with additional maintena Matt Fisher was very helpful and recommend the proper repair for what I was experiencing. He was able to give options to help with additional maintenance needs that might come in the immediate future as well. More

5k Oil change, tire rotation, point system checks. Matt Fisher for unsure reasoning, stated a tire rotation wasn't performed even though part of coupon specs. No price change either. Customer is flummo Matt Fisher for unsure reasoning, stated a tire rotation wasn't performed even though part of coupon specs. No price change either. Customer is flummoxed as to their decision not to perform service. More

Very customer friendly. Had my vehicle (Soul) for about 2 months, when my 2 passenger side tires started running low. They fixed the two punctures in my tires from nails at n Had my vehicle (Soul) for about 2 months, when my 2 passenger side tires started running low. They fixed the two punctures in my tires from nails at no cost to me. They worked quick and had a nice waiting area. Washed my vehicle and shined the tires. I am extremely happy with the level of care and attention I have received from the staff at Rusty Wallace Kia since buying my car. More

Best experience yet It was a shorter wait time than expected.. very friendly and informative. I do not plan on returning to Parkside Kia any time in the near future. It was a shorter wait time than expected.. very friendly and informative. I do not plan on returning to Parkside Kia any time in the near future. More

Replace radio. Told radio in 3-5 days. No call so I called on day 6. Now told 7-10 days. Again no call to advise radio delivered. Called on day 11. No answer so left Told radio in 3-5 days. No call so I called on day 6. Now told 7-10 days. Again no call to advise radio delivered. Called on day 11. No answer so left message. No return call so I called on day 12. Told the part came in yesterday. Couldn't get installed until 5 days later. More

First service experience I scheduled my first service appointment online. I selected the day and time, and received a confirmation number and a reminder the day before. I had I scheduled my first service appointment online. I selected the day and time, and received a confirmation number and a reminder the day before. I had prompt courteous service, and had a pleasant experience. I love my 2018 Kia soul. I highly recommend Rusty Wallace Kia of Alcoa. Everyone welcomed me like I was family. More