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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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September 25, 2018

Great service. They had great service and very have knowable on there cars,I bet it great place to work,I they aways moving keeping it real. More

by bturner6529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Chaffins
September 24, 2018

Great experience! The service was timely. affordable,and recommended to ensure a reliable KIA. I feel very satisfied ensuring my car with these professionals. I look f More

by patriciadean132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2018

Very satisfied customer Took my car in for a oil change and tire rotation very good customer service and they even washed my car !! I was there longer than I thought I would More

by BLUEYEDGEMINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2018

Great experience Everytime I come to this place of business, I have a great experience. The wait time is a little lengthy but that's expected for quality service. Ever More

by sadehounihan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
September 22, 2018

Always a great experience The service department is always courteous and gets you in and out as fast as possible. I’m usually in and out within an hour including a courtesy car More

by d.amos1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
September 22, 2018

Oil change and tire rotation Excellent and professional service. Chris was very helpful. My wait time was short. The only thing I would change is there isn't enough seating More

by MOOMOM79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service
September 21, 2018

Oil change service Kris did an Excellent job getting my Kia optima in and out of the service department promptly.for oil change and tire rotation and recall update. More

by KRFINCH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ammons
September 20, 2018

Super fast & always done right! I am never disappointed with KIA service here. They are always timely, keep me updated on the status of my car, and go over everything with me. More

by BETSY3013RIGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Perry
September 20, 2018

Great service! Matt really converted me from when I originally got there. I had called and scheduled an appt a week prior, but they couldn't find any appt. Matt fig More

by jentraveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
September 19, 2018

2011 Sedona Friday headlight Bryan in service department was great in letting me know what was needed and explaining the bill. I rate him excellent. The 20 point check didn’t po More

by clock311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan in service dept
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