Rusty Wallace Kia Alcoa - Service Center

good service The dealership make everything far and make sure u know what there do to ur car til the end of the service then make sure u make it to ur car The dealership make everything far and make sure u know what there do to ur car til the end of the service then make sure u make it to ur car More

Quick and simle It was very easy for my car to get serviced here. Its always a good experience. I appreciate the simplicity and the kind, friendly faces. It was very easy for my car to get serviced here. Its always a good experience. I appreciate the simplicity and the kind, friendly faces. More

Oil change Excellent service! Didn’t have to wait long an the service was good. The workers were very professional an nice. They didn’t give me a hard time about Excellent service! Didn’t have to wait long an the service was good. The workers were very professional an nice. They didn’t give me a hard time about making an appointment. Great job! More

Great just expensive Great service just expensive to change plugs n oil 266 dollars is a bit expensive . Everyone really nice n clean waiting area. A good dealership Great service just expensive to change plugs n oil 266 dollars is a bit expensive . Everyone really nice n clean waiting area. A good dealership More

Time is precious Matt knew my crazy hectic schedule so he had me in and out of there in truly record time. My questions were answered and I even drove away with a cle Matt knew my crazy hectic schedule so he had me in and out of there in truly record time. My questions were answered and I even drove away with a clean car. Courtesy car wash with my oil change, yes thank you!! More

Great customer service Matt did a great job! I would highly recommend him! He listens to what I want and did exactly what I needed. Great asset to your company! Matt did a great job! I would highly recommend him! He listens to what I want and did exactly what I needed. Great asset to your company! More

Best service They are the best of the best service departments. On time. Best quality. Always thorough. Serving the best interest of the customer. Will alway They are the best of the best service departments. On time. Best quality. Always thorough. Serving the best interest of the customer. Will always use this dealership More

Regular service I took my car in for an oil change and to fix a problem with my cruise control. Oil change was done in reasonable time. Part is ordered for cruise c I took my car in for an oil change and to fix a problem with my cruise control. Oil change was done in reasonable time. Part is ordered for cruise control. Only issue I had was I had been told I would have a loaner car but that was apparently not noted when the appointment was entered. More

Very good Courteous, timely, did what expected. Service writers were happy to explain any questions. Free car wash was unexpected. Waiting area was clean and o Courteous, timely, did what expected. Service writers were happy to explain any questions. Free car wash was unexpected. Waiting area was clean and offered snacks & beverages. More

Took longer than expected Took my Sorento in for a routine check with oil change and tire rotation. It took about an hour and a half. Two other cars that came in after me left Took my Sorento in for a routine check with oil change and tire rotation. It took about an hour and a half. Two other cars that came in after me left before me. I was told it was going to take 15 minutes. No explanation about why it took so long. More