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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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October 21, 2018

Excellent Service I am so happy with the management and staff at Rusty Wallace Kia. They are so accommodating and are the most friendly dealership I’ve ever been to! I More

by 195PEACEONEARTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2018

Done quickly Oil change and tire rotation done in a very timely manner, no mess no fuss. Car was also washed and clean when I left the dealership. More

by edjere01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2018

Awesome service! The service department goes above and beyond to help get your service done quickly and make sure you are comfortable while waiting. The have snacks, More

by MJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2018

Very good experience Everything that I ask to be done was completed Happy with the experance would and have recommended Rusty Wallace to others I even brought a friend More

by DauriceSpencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ammons
October 18, 2018

Good courtesy service. Oil change They let you know what's going on which it call her you can get in and get out you don't have to be there all day and great great service Thank you ,M More

by DEESILER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
October 18, 2018

Great Service Pulled in the service area and was greeted immediately. He took down information told me what they would do and advised me if I needed a loaner car t More

by travler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt --- Worked with BJ Mcneely on purchsase of this car in 2017. Great experience
October 17, 2018

QUALITY service! Consistent service. Wonderful representatives. I always feel appreciated and truly called as a customer. It is wonderful to feel like you matter in More

by TIAWELLSC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2018

Short and sweet I just had oil changed and tires rotated. I was kept posted. Nothing else needed. I appreciate the care I received and being able to get in and out. More

by GAILSMOTHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't see his name, but he was very helpful
October 17, 2018

Good , immediate service. The guy who mounted my spare tire went out of his way to get it just right for me....hand carried it a considerable distance to install it in my car. More

by KOEHLERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know their names.
October 17, 2018

Great service I return to Rusty Wallace Kia Alcoa highway for regular service and oil changes. I wouldn’t go anywhere else! I highly recommend Rusty Wallace More

by rrt4kids
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Fair
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