Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Excellent Service I am so happy with the management and staff at Rusty Wallace Kia. They are so accommodating and are the most friendly dealership I’ve ever been to! I I am so happy with the management and staff at Rusty Wallace Kia. They are so accommodating and are the most friendly dealership I’ve ever been to! I appreciate their hard work on helping find a car that is affordable and dependable. I appreciate the effort on working with us on our automotive needs. More
Done quickly Oil change and tire rotation done in a very timely manner, no mess no fuss. Car was also washed and clean when I left the dealership. Oil change and tire rotation done in a very timely manner, no mess no fuss. Car was also washed and clean when I left the dealership. More
Awesome service! The service department goes above and beyond to help get your service done quickly and make sure you are comfortable while waiting. The have snacks, The service department goes above and beyond to help get your service done quickly and make sure you are comfortable while waiting. The have snacks, wifi, drinks, a cell phone charging station, and iPads to use while you're waiting. The staff are very nice. More
Very good experience Everything that I ask to be done was completed Happy with the experance would and have recommended Rusty Wallace to others I even brought a friend Everything that I ask to be done was completed Happy with the experance would and have recommended Rusty Wallace to others I even brought a friend and she bought a KIA. More
Good courtesy service. Oil change They let you know what's going on which it call her you can get in and get out you don't have to be there all day and great great service Thank you ,M They let you know what's going on which it call her you can get in and get out you don't have to be there all day and great great service Thank you ,Mr.Matt in service, and everybody is helpful. That is why I come back More
Great Service Pulled in the service area and was greeted immediately. He took down information told me what they would do and advised me if I needed a loaner car t Pulled in the service area and was greeted immediately. He took down information told me what they would do and advised me if I needed a loaner car they would provide one. Informed me where waiting room and coffee were. Approximately 1 hour later came in with report and advised me all service had been done and none that weren't covered by warranty. Signed paper, he showed me to my washed car and I was on my way. Very pleasant experience. Highly recommend. More
QUALITY service! Consistent service. Wonderful representatives. I always feel appreciated and truly called as a customer. It is wonderful to feel like you matter in Consistent service. Wonderful representatives. I always feel appreciated and truly called as a customer. It is wonderful to feel like you matter in a world where a lot of businesses don't seem to focus on as much. KIA has come leaps and bounds above years ago to one of the top competitors. More
Short and sweet I just had oil changed and tires rotated. I was kept posted. Nothing else needed. I appreciate the care I received and being able to get in and out. I just had oil changed and tires rotated. I was kept posted. Nothing else needed. I appreciate the care I received and being able to get in and out. More
Good , immediate service. The guy who mounted my spare tire went out of his way to get it just right for me....hand carried it a considerable distance to install it in my car. The guy who mounted my spare tire went out of his way to get it just right for me....hand carried it a considerable distance to install it in my car. I appreciate that. More
Great service I return to Rusty Wallace Kia Alcoa highway for regular service and oil changes. I wouldn’t go anywhere else! I highly recommend Rusty Wallace I return to Rusty Wallace Kia Alcoa highway for regular service and oil changes. I wouldn’t go anywhere else! I highly recommend Rusty Wallace More