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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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May 23, 2024

Excellent service and great sales people. Best dealership experience I have had from start to finish. More

by TYLERFOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Great experience. Nick Mancuso in service area was fabulous…professional, courteous and warm. Thank you! More

by SPDEBORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

I’m very pleased with Rusty Wallace Kia off Alcoa Hwy. I would recommend this dealership to all my friends. More

by JLPAYNE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Would like my name spelled correctly it is Michael not Micheal. Also when I left didn’t like the fact a sales person called me and was begging me to come back in to take a look at new cars when I’m not lo More

by MTCHANDLER2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Very transparent pricing and was pleasurable deal with the clerk. He gave me out the door pricing so I would know how much it costed. More

by scottgibson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

They are always so very courteous and professional. Their efficiency is top notch. I don’t go anywhere else. More

by ANGELAMACLANE1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Found what we wanted quickly and very friendly to deal with throughout the whole process. More

by WENAMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

They had knowledgeable staff and got my issue taken care of in a timely fashion. More

by DON1402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

No call that my recall parts had come in I made the inquiry to ask about it More

by DAVID.ANDERSONTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SKYLAR ROSENBAUM
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Excellent service dept keep me up to date on service very friendly upmost respect i give them a 10 More

by Pattymelt11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
GREG WAMPLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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