Rusty Wallace Kia Alcoa - Service Center

He was friendly, helpful, thoroughly explained the service I would get and did. Followed through the visit beginning to closing the car door when finished. service I would get and did. Followed through the visit beginning to closing the car door when finished. More

Service and labor fees are too high and forcing people to go elsewhere. For their repairs go elsewhere. For their repairs More

Great customer service and a wonderful waiting area. Everyone is very pleasant and friendly. The staff is knowledgeable and helpful. Everyone is very pleasant and friendly. The staff is knowledgeable and helpful. More

The service department is wonderful! Fast, friendly, professional, and keeps you informed of any delays or needs. Fast, friendly, professional, and keeps you informed of any delays or needs. More

Great customer service and very timely. Service was done before the projected time for completion. Service was done before the projected time for completion. More

Very professional! Waiting area is clean with plenty of snacks. Service center does a thorough check of all car components and explains in a way everyone will understan Waiting area is clean with plenty of snacks. Service center does a thorough check of all car components and explains in a way everyone will understand. Not pushy. More

Jay is fantastic. Super helpful with the troubles I was having with my engine. He's my Kia guy for sure. Super helpful with the troubles I was having with my engine. He's my Kia guy for sure. More

Went for an oil change came home with a car full of problems that I will have to pay for to figure out what they did and then pay for them to fix said problem they made in the first place. problems that I will have to pay for to figure out what they did and then pay for them to fix said problem they made in the first place. More

Great service. Communication and updates are good. Always had a loner when car in service Communication and updates are good. Always had a loner when car in service More

I have taken my 2019 Kia Sorento to Rusty Wallace Kia service center for several manufacturer’s recalls. They’ve always been prompt in starting and completing the work while I waited in their comfortable service center for several manufacturer’s recalls. They’ve always been prompt in starting and completing the work while I waited in their comfortable waiting areas. The work has always been completed before their estimated wait time. More