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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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February 28, 2024

We are always taken care of. Kelly knew my problem would take awhile so he sent someone to pick my car up at work, an hour away from the dealership and gave me a super nice loane More

by PEN31624
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly
February 28, 2024

As always excellent service. They kept me up on what was happening. Told me exactly what was done and what to look out for. More

by karenlieurance
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
February 28, 2024

It's always amazing. All the shop workers always go above and beyond. They are great More

by bowlingstreecare
Recommend Dealer
Yes
February 27, 2024

It was fine That is all I have to say That is all I have to say More

by PATSYMSLOAN
Recommend Dealer
Yes
February 24, 2024

Excellent The service was quick and timely. The dude was friendly with expertise in customer service 10 out of 10 stars. Woohoo More

by SELENA.BUKOWSKI
Recommend Dealer
Yes
February 24, 2024

Friendly service, great waiting area, and average time waiting. Great communication about my car and things needed or how things are holding up. More

by Kelley D.
Recommend Dealer
Yes
February 24, 2024

Fast friendly service. Nice waiting room. Always able to get an appointment within the next week. Communication regarding my cars service excellent! More

by Kelley D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

I was nervous about going in there, never been to a shop without hubby but Jay made the whole thing easier. He was super kind and patient and willing to make it work. I was super appreciative for that. More

by wjenna75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Grewer
February 24, 2024

Very good job and quick nice waiting room Enjoyed the snacks and free car wash More

by Kevin123
Recommend Dealer
Yes
February 23, 2024

Friendly service. Very clear about the service plan and pricing. Finished quickly I appreciate the fact that they offered a rental while the car was being serviced. More

by Caraliemcdade
Recommend Dealer
Yes
Employees Worked With
Robert
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