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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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March 05, 2024

Easy and professional Very thoughtful of my time, explained everything that would be done on vehicle and hanging out in the lounge was great! More

by DAVEMEYERS319
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 05, 2024

Great friendly, knowledgeable staff. I just has a key fob made and programmed so not much to say. It works perfectly! More

by SHARONREGGIO70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

It was a routine oil change everything went well My oil change was done in a timely fashion More

by ARTBYJONI
Finance Experience
Recommend Dealer
Yes
March 04, 2024

They are always so courteous and friendly. They get my car looked after and done in a timely manner. I really appreciate all they do. More

by MAMMAWOFTWO58627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

Very professional staff at all levels. Very courteous when scheduling & at check in. Estimated wait time was accurate. More

by MARYLWILSON0408
Recommend Dealer
Yes
March 03, 2024

Overall, it was quick and easy. Robert was very courteous and knowledgeable, which made the service experience much better. More

by Bmiller9879
Recommend Dealer
Yes
Employees Worked With
Robert
March 03, 2024

Repair(recall) fixed on car. Charging port checked. All ok. Repairs fixed in time expected. Excellent service. Very satisfied. Will be back. More

by dscox629
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 01, 2024

It was absolutely amazing from start to finish! I wish I could remember the gentleman's name who helped me because it was fantastic! More

by Adhansen
Recommend Dealer
Yes
February 29, 2024

A really great crew of employees who always make you feel taken care of and More

by HANNAHB1819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Very efficiently run dealership. Friendly staff who keep you informed throughout and go over everything that has been done to your car. More

by ACSLESLEY
Recommend Dealer
Yes
Employees Worked With
Chris
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