Rusty Wallace Kia Alcoa - Service Center

Everything about the entire visit was excellent , the staff very professional. All fixed first time staff very professional. All fixed first time More

My experience was great as usual. Nick and everyone else I came in contact with was courteous and professional. My service was done in a timely manner. Nick and everyone else I came in contact with was courteous and professional. My service was done in a timely manner. More

Very Curtious. Very informative. Nick really relates to the customer. Always a pleasant experience Always makes our visit comfortable. Very informative. Nick really relates to the customer. Always a pleasant experience Always makes our visit comfortable. More

Not pushy. Able to answer questions about service, financing, and specifics about the vehicle and the technology. Able to answer questions about service, financing, and specifics about the vehicle and the technology. More

Personable, quick. Nick was informative and not pushy Nick was able to reduce my wait time, which is always appreciated Nick was informative and not pushy Nick was able to reduce my wait time, which is always appreciated More

Timely response and accurate assessment of problem and options to fix Good service Helpful Friendly options to fix Good service Helpful Friendly More

Arrive at appointed time and the crew in the service department got started right away. Finish my Soul 40 minutes before the time given that it would take to do the work. department got started right away. Finish my Soul 40 minutes before the time given that it would take to do the work. More

Arrive at appointed time and the crew in the service department got started right away. Finish my Soul 40 minutes before the time given that it would take to do the work. department got started right away. Finish my Soul 40 minutes before the time given that it would take to do the work. More

The young man who helped me was incredibly knowledgeable, efficient, and kind. He took great care to keep me informed and to apologize profusely for any delay. His customer service and his vehicle knowledge efficient, and kind. He took great care to keep me informed and to apologize profusely for any delay. His customer service and his vehicle knowledge were the best I've experienced. Thanks for employing such wonderful guys! More

A very clean waiting area and extremely nice staff and always do a great job always do a great job More