Rusty Wallace Kia Alcoa - Service Center

I was very impressed by my service and they did my oil change and rotation in less time then expected. change and rotation in less time then expected. More

Never totally get complete listed service as manual states. Done No more needed now Finished states. Done No more needed now Finished More

The only issue I had was when I called later the next day to see when my car would be ready I had to call back twice. I was on hold for 12 minutes the first time. I hung up and called back and was on hold ag to see when my car would be ready I had to call back twice. I was on hold for 12 minutes the first time. I hung up and called back and was on hold again for another 18 minutes. I called Brian Kitts and he had someone call me back. I want to say this is an isolated issue and they have rectified it. More

Knowledgeable, Friendly, Experienced Nick went out of his way to be personable explained everything in detail that would be done to my car that day. way to be personable explained everything in detail that would be done to my car that day. More

Nick and his team took very good care of me and my Sorento! Nick kept me informed during the whole service and they were very thorough. Thanks, Nick! Sorento! Nick kept me informed during the whole service and they were very thorough. Thanks, Nick! More

Excellent service and friendly people. Service and repair to my car was done in a timely manor. Service and repair to my car was done in a timely manor. More

Great service. Nick Mancuso was extremely helpful and accommodating. I will be coming back for service. Nick Mancuso was extremely helpful and accommodating. I will be coming back for service. More

Best service in the Knoxville area! Recommend 10 out of 10 for best service ever Recommend 10 out of 10 for best service ever More

Excellent Customer service was great along with the interaction and communication I would recommend rusty Wallace for Kia Alcoa highway interaction and communication I would recommend rusty Wallace for Kia Alcoa highway More

Great service attention to detail was excellent. They had my oil changed , tires rotated and a full check up in one hour! They had my oil changed , tires rotated and a full check up in one hour! More