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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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April 08, 2024

The dealership got me in for my appointment, completed the services, and got me out in a minimum amount of time. The staff was courteous, and very thorough. All in all, a super experience. More

by eglizcorwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, and Tyler(?)
April 07, 2024

I love the way I had the same service tech this time I really like having the same person when I come back for service each time. It makes me fell more comfortable with the dealers ship. More

by GERALDINEMAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Every appointment has been fast and done well they always take care of my car More

by colemanstrickland257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK MANCUSO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SKYLAR ROSENBAUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Cody did a excellent job on describing what they were going to do with my car and the amount of time. Great dealership! More

by sarge12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody the service writer
April 04, 2024

I sent it there with four issues three of them they couldn't figure out which was drivers assist rough idling and the paint peeling on the front spoiler which they never set another return appointment More

by sazane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Court Courtney
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Very nice treat us with respect willing to show us everything about the car. I couldn't asked for a better experience. More

by johnrhonda37
Recommend Dealer
Yes
Employees Worked With
BJ McNally
March 28, 2024

Went there because we were called and told we could get a good deal. All the rebates did was offset the dealer markup. Total rippoff. More

by billwhite0526
Recommend Dealer
No
March 27, 2024

I had a very pleasing experience. The oil change and tire rotation went quickly, and I was happily on my way. More

by Bmiller9879
Recommend Dealer
Yes
Employees Worked With
Jay
March 26, 2024

They were very efficient and accommodating to my needs and wants. They were also very friendly. More

by VIOLAGIRL12000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Very helpful and understanding our need Explained everything about our car with it being different and it being a hybrid vehicle! More

by Mikewinstead76
Recommend Dealer
Yes
Employees Worked With
Aubrey
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