Rusty Wallace Ford

I was traveling through the area and had a nail in my tire. At first I was told that they didn't take repairs without an appointment. They finally agreed to "work me in". There was no one else waiting bu tire. At first I was told that they didn't take repairs without an appointment. They finally agreed to "work me in". There was no one else waiting but it took over an hour to fix the tire. It took another 15 minutes for the paperwork. I think I will try someone else if I am in the area again. More

Eric Freeman,got me a great deal on a new car.he is number one sales man. number one sales man. More

I just bought my third vehicle from Rusty Wallace Ford and Eric Freeman (Big E) was my salesman for all 3. Eric is an outstanding salesman and I appreciate the way he talks with me while I'm thinking abo and Eric Freeman (Big E) was my salesman for all 3. Eric is an outstanding salesman and I appreciate the way he talks with me while I'm thinking about buying a vehicle. My vehicles are serviced at Rusty Wallace Ford so I see Eric a few times a year. He always comes up to me and ask how things are. I would recommend Eric to anyone looking to purchase a Ford. He is knowledgeable and there is no pressure. My 2021 Ford F150, although slightly used, is like a new truck. "Bells and whistles" galore ... thanks again Eric ... see you when I bring my red mustang in for service! More

As always this Dealearship does what it takes to meet your needs but also goes beyond to help you get what you want. All the people there are ready to help it seems but I do have to give a shout out to your needs but also goes beyond to help you get what you want. All the people there are ready to help it seems but I do have to give a shout out to Robert and Aaron, they are awesome to work with! More

I'm Lawrence Sellers i couldn't get approved for financing even with a very good cosigner i collect disability monthly still got turned down so i wouldn't recommend rusty wallace ford to a dog than financing even with a very good cosigner i collect disability monthly still got turned down so i wouldn't recommend rusty wallace ford to a dog than again the dog will probably get financing More

Was well satisfied with the process of purchasing my new Ford Edge. Aaron made the process fast and easy to understand.I would recommend Rusty Wallace Ford in Dandridge to all my friends and family. Ford Edge. Aaron made the process fast and easy to understand.I would recommend Rusty Wallace Ford in Dandridge to all my friends and family. More

while traveling home from vacation I was having trouble with over heating. I stopped at the dealership and ask if they could look at the explorer. Courtney Whillock said they were booked, but they couldn't with over heating. I stopped at the dealership and ask if they could look at the explorer. Courtney Whillock said they were booked, but they couldn't let us travel un safe. We were put in the waiting room, giving hot chocolate, bottled water, and the room was big and had nice comfortable chairs. They kept checking on us and making sure we were ok. The mechanic checked the car and found that all hoses was good and the water and anti freeze was at the proper levels and said that the car just needed to burp it's self from having had a thermostat housing replaced earlier back home. There was no charge and I was amazed that I owed nothing. I made it home safe with my sister, niece , and sister in law. I would use Rusty Wallace Ford Service Dept. again if I lived in that area. The staff in the service dept. showed top job service to us. I have praised them to my friends back home. Thanks, Betty Hendricks More

Eric freeman went above and beyond to help me with my truck purchase you can’t beat him for service truck purchase you can’t beat him for service More

Walt did a great job. The most fun I've had buying a new car. car. More

Wish there was more than 5 stars. I have purchased 2 vehicles over the years and these guys are on top of the game. I am always welcomed with a handshake and a smile. They go above and beyond to may the vehicles over the years and these guys are on top of the game. I am always welcomed with a handshake and a smile. They go above and beyond to may the customer happy. I have never felt like I was obligated to by a vehicle. The extra perk is having the vehicle delivered to you sue to a crazy schedule. I recommend them to everyone I know looking for a vehicle. Thank Eric Freeman for being so awesome!!! More