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Rusty Wallace Chevrolet

Clinton, TN

3.6
23 Reviews

224 South Main St

Clinton, TN

37716

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Showing 23 reviews

November 26, 2024

Have been getting the run around for 2 months on a warranty issue which they supposedly sent to GM but when I called GM they knew nothing about it. GM has contacted the service department and hasn't g More

by m.jarosinski61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and Emily
Nov 28, 2024 -

Rusty Wallace Chevrolet responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

November 25, 2024

James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about. More

by Cheyenne kniffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Jennings
Nov 26, 2024 -

Rusty Wallace Chevrolet responded

Thank you, Cheyenne, for your fantastic review! We're thrilled to hear that you had a great experience with James Jennings at Rusty Wallace Chevrolet. His knowledge of our vehicles is indeed a valuable asset, and we appreciate you taking the time to share your positive feedback. We hope to see you again soon! Sincerely, The Rusty Wallace Chevrolet Team

August 24, 2024

This dealership has assisted us with excellent service on two different occasions. We are from Canada and were vacationing in Pigeon Forge when we experienced an engine issue. Emily scheduled us the next day More

by Thank you from Canada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Diesel Technician
Aug 27, 2024 -

Rusty Wallace Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Rusty Wallace Chevrolet during your vacation. It's great to know that Emily and our diesel technician provided you with professional service and thoroughly explained the issue. We truly appreciate your recommendation and hope to assist you again if you're ever in the area. Safe travels! Sincerely, The Rusty Wallace Chevrolet Team

March 19, 2024

Exceptional service! We where from out of state broke down but they took is right away. They diagnosed and solved the problem. They had us back on the road in a couple of More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 21, 2024 -

Rusty Wallace Chevrolet responded

JD, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Sincerely, The Rusty Wallace Chevrolet Team

November 30, 2023

Excellent sales team. Donnie H made our trade in/purchase prices feel seemless! Highly recommend rusty wallace check. Make sure to ask for Donnie More

by jennifer jones
Recommend Dealer
Yes
Employees Worked With
Donnie Hutchison
November 15, 2023

Stop by just to look and Derek Jones was very helpful! So, if you're looking for a new vehicle stop by and ask for Derek. More

by teresa.jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Jones
November 03, 2023

The collision center has horrible communication and it should not take 29 days to repair a bumper. I cannot recommend this dealership. More

by Getpeggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collision center
August 02, 2023

I bought a 2013 Volkswagen Eos June 2022. I also purchased an extended warranty . I need work done on it and they refuse to give me a copy of my warranty coverage. They won't even answer my More

by froggiebandit
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
November 19, 2022

My experience buying a new truck was handled very professionally by the salesman, Keith, and all the other employees at Rusty Wallace that I dealt with in purchasing my new truck. I am a very satisfi More

by michaelElawson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
July 05, 2022

Rusty Walace Chevrolet: I had a recall on my car and took it to Rusty Wallace Chevrolet in Clinton TN. I actually had it towed there because it was showing that it was started but kept saying "shift to park" More

by mattjarnigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Perry Graves
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