Rusty Wallace Chevrolet
Clinton, TN
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Have been getting the run around for 2 months on a warranty issue which they supposedly sent to GM but when I called GM they knew nothing about it. GM has contacted the service department and hasn't g warranty issue which they supposedly sent to GM but when I called GM they knew nothing about it. GM has contacted the service department and hasn't gotten a response back either. Will never buy there again More
This dealership has assisted us with excellent service on two different occasions. We are from Canada and were vacationing in Pigeon Forge when we experienced an engine issue. Emily scheduled us the next day two different occasions. We are from Canada and were vacationing in Pigeon Forge when we experienced an engine issue. Emily scheduled us the next day and the diesel technician had the issue taken care of the same day. He also took the time to walk us through the problem. Professional, polite and knowledgeable. Would not hesitate to recommend to anyone. Thank you again. More
Exceptional service! We where from out of state broke down but they took is right away. They diagnosed and solved the problem. They had us back on the road in a couple of We where from out of state broke down but they took is right away. They diagnosed and solved the problem. They had us back on the road in a couple of hours. We would recommend them especially Josh, to everyone. More
Excellent sales team. Donnie H made our trade in/purchase prices feel seemless! Highly recommend rusty wallace check. Make sure to ask for Donnie Donnie H made our trade in/purchase prices feel seemless! Highly recommend rusty wallace check. Make sure to ask for Donnie More
I bought a 2013 Volkswagen Eos June 2022. I also purchased an extended warranty . I need work done on it and they refuse to give me a copy of my warranty coverage. They won't even answer my I also purchased an extended warranty . I need work done on it and they refuse to give me a copy of my warranty coverage. They won't even answer my calls. I've given them business for almost two years. Sad situation. More
My experience buying a new truck was handled very professionally by the salesman, Keith, and all the other employees at Rusty Wallace that I dealt with in purchasing my new truck. I am a very satisfi professionally by the salesman, Keith, and all the other employees at Rusty Wallace that I dealt with in purchasing my new truck. I am a very satisfied customer. More
Rusty Walace Chevrolet: I had a recall on my car and took it to Rusty Wallace Chevrolet in Clinton TN. I actually had it towed there because it was showing that it was started but kept saying "shift to park" it to Rusty Wallace Chevrolet in Clinton TN. I actually had it towed there because it was showing that it was started but kept saying "shift to park" and was starting. I tried to use AAA, but that is a whole different complaint for a different post. So a few days later a Rusty Wallace Chevrolet guy called me and stated "we can not get into the computer to fix the recall so were going to have to unlock the computer which is going to cost $128 plus tax ($138). Reluctantly I said go ahead. Fast forward, approx 1 week later they called and said "they fixed the problem and it's ready to go". So I go pick it up. When I get into the car, The engine light was on and a message that "Reduced Propulsion" was on the screen. I went back inside and they got the mechanic and manager. The manager looked up the codes and said it's the power module above the battery and they are not certified to do that (which is fine). They said Reeder Chevrolet can take care of and it should be covered by a warranty. So I drive it to work and when I get in it to leave, low and behold, It won't start and is doing the same exact thing it was doing before I took it to Rusty Wallace. So I have it towed to Reeder since they will need to fix the control module. I call Rusty Wallace Chevrolet today and tell them what happened and said I need a refund of the $138 that I paid for them to fix my car. The Manager said he doesn't think they need to refund the money because they worked on the car and was owed that money.,MM,KM Long story short they wouldn't give me the refund so I pain $138 for NOTHING. Thanks RUSTY WALLACE CHEVROLET in Clinton TN for doing HONEST business for people. Your AWESOME! GOOD FOR NOTHING CROOKED THIEVES! More