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Rusty Eck Ford

Wichita, KS

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512 Reviews

7310 E Kellogg Dr

Wichita, KS

67207

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Showing 512 reviews

September 10, 2013

Was just planning on stopping by to take a quick test drive & collect my $25 gift (had already picked out a nice CPO car we wanted to buy at another dealership). But Nick was able to show a car that had More

by dkerrfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Fulton
September 10, 2013

We arrived at the dealership late. We looked at used cars to begin with and was asked if we needed assistance several times while we were looking. We decided to look at the new vehicles while we were t More

by rwzjjzolling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Macias
September 04, 2013

We walked on the lot at 9am with the intention of meeting an employee who I had spoken to on the phone several times in the prior week. This salesperson was "ill" and would be in later. Another salesman walk More

by Heavenlee322006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Fulton
August 31, 2013

First off doing business with this dealership was not good, it was great! I had found a car, used, on their website that was the same model as the one I wanted new. I called and talked to a salesperson More

by CaptaiSpiff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wallace
August 24, 2013

It's been a slow ride for me to appreciate this dealership....however I've met up with two amazingly helpful ppl recently making my purchasing here a better experience! Thanks guys!!! More

by dyutzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick mildtelt
August 08, 2013

Ask for Sean or Pete. They went above and beyond to get what we needed. They will do the same for you. They promised to take care if us...AND THEY DID! More

by Jjgraves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wallace, Pete Vieyra
June 03, 2013

We had an AWESOME experience at Rusty Eck! Jeremy, Johnny and Devlyn were so helpful and took great care of us! We were able to buy us a new Ford Escape AND a cute little used car for our daughter!! More

by andriadawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Painter, Johnny Chrisman & Devlyn Haskins
Jun 03, 2013 -

Rusty Eck Ford responded

Thank you so much for the great feedback! I am so happy to hear you had an excellent experience at our dealership! I want to thank you for all your kind words and business. Reading great reviews like this is such a compliment and we are so glad you chose Rusty Eck Ford for your new vehicle. If you have any additional questions please feel free to contact us. We look forward to working with you again and until next time, we hope you continue to enjoy your new Ford Escape. We also hope your daughter loves her vehicle as well! Sincerely, Vicky McMillin – Customer Relations Director

May 19, 2013

Very nice! Nick was helpful and straight forward. I appreciate it and would recommend this dealership to others. Thats all I have to say about that More

by blahblah352
Customer Service
Recommend Dealer
Yes
Employees Worked With
nick from Winfield
May 20, 2013 -

Rusty Eck Ford responded

Thank you so much for the feedback! I am happy to hear you had a great experience at Rusty Eck Ford. We strive to give great customer service and your feedback show we did just that. Thank you again for your support and business - we appreciate you recommending our dealership to others. We look forward to seeing you soon! Sincerely, Vicky McMillin – Customer Relations Director

May 14, 2013

Very friendly staff that worked with us extensively to ensure that we left their dealership happy and with the car that we wanted (we may have had a lot of requests!). Tony was great and wisely utilized o More

by Ejvondran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Cedric, Rich, Danielle
May 14, 2013 -

Rusty Eck Ford responded

Thank you so much for all the kind words you have to say about our dealership! I am so happy to hear that you had a positive experience and you left a happy customer. Customer satisfaction is very important to us and I am glad that our team was able to help you find a car that best suited your needs. If you have any additional questions please don't hesitate to contact us. We look forward to working with you and whoever you send our way in the future! Sincerely, Vicky McMillin – Customer Relations Director

May 07, 2013

Best sales person we have ever met. He made me want to buy a new car, and I was excited about being at a dealership for once. Steve was very knowlegable about the Focus and Escape that we were deciding be More

by jenblevins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve hernandez
May 08, 2013 -

Rusty Eck Ford responded

Thank you so much for giving us such great feedback! We really appreciate you taking the time to let us know about your experience. I am so glad that the service you received was excellent and that Steve was able to help you find a car that best suited your needs. If you have any additional questions please don't hesitate to contact us. We look forward to work with you again in the future and until then, I hope you continue to enjoy your new Ford Escape! Sincerely, Vicky McMillin – Customer Relations Director

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