Rusty Eck Ford
Wichita, KS
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My experience with Rusty Eck Ford and the sales team was truly a great experience. Justin and Adam were great with working with my needs for a new, reliable, economical but stylish car. I purchased the 2014 truly a great experience. Justin and Adam were great with working with my needs for a new, reliable, economical but stylish car. I purchased the 2014 Ford Focus SE Hatchback and I am so happy I chose this car. I will recommend other people I know and I will make my future purchases there. Justin gave me a great experience by giving me the Pros and Cons of both cars I test drove. Adam was great with keeping in contact without being over bearing. THANK YOU both for a great experience!! More
Aggressive yet polite. Striving to meet our needs. Very Professional. Very accommodating-- they delivered our purchase. Very good experience. Would definitely recommend! They will be the first call when Professional. Very accommodating-- they delivered our purchase. Very good experience. Would definitely recommend! They will be the first call when an auto need comes again! More
Looking for a car for my son. Did online credit application and immediately began getting numerous emails and calls daily from different people. Son tested drove car and then set up appt regarding application and immediately began getting numerous emails and calls daily from different people. Son tested drove car and then set up appt regarding car we were interested in and price but when showed up no one was there to help us. Finally got someone who did not seem that knowledgeable about the car we were wanting to purchase. Was looking at a new 2013 Ford Fiesta with 2000 miles. They were wanting full invoice price with $500 rebate stating the car was brand new and mileage did not matter. I was wanting the price brought down about a thousand including rebate because the 2000 miles did matter since this was either a demo or lender car. The salesperson kept demanding I sign an agreement to purchase the car and just kept wasting my time. When we got up to leave another salesperson kept stopping us to discuss why my offer wasn't good and even followed us out to the car. However if not for this awful sales experience, we would not have gone to another Ford dealer and purchased a 2014 with 5 miles, much better car, for the sale price we were offering for the first car. As a repeat customer for this dealership, I was very disappointed. More
Cody was a great salesperson he set an appointment and showed us the car we were looking for Troy the manager was also great with the numbers he gave us a great deal Branda InSync was great with delivery showed us the car we were looking for Troy the manager was also great with the numbers he gave us a great deal Branda InSync was great with delivery and explained sink to the fullest extent I would definitely recommend Rusty Eck Ford More
Luke was very helpful, called me at home the first night I started looking on-line, told him what I was looking for and set up a day to come test drive. He also gave me his personal number in case I had any I started looking on-line, told him what I was looking for and set up a day to come test drive. He also gave me his personal number in case I had any questions. He was very nice and didn't seem to mind that I couldn't make up my mind,but in the end he got me the car I wanted for a great price. Sebastion in finance did a great job going over all the details of my finance and extended warranty. Everyone I dealt with seemed to really care that I got the car I wanted at the price I could afford. Will absolutely by my next car here!! More
Overall good experience. Things took longer than expected, however they made it right in the end! Would recommend family and friends to Rusty Eck Ford. expected, however they made it right in the end! Would recommend family and friends to Rusty Eck Ford. More
The Internet sales reps Mannie and Nick were great! Mannie worked really hard to get me in the car that I wanted at the price I could afford. They were both very respectful and very patient. Mannie worked really hard to get me in the car that I wanted at the price I could afford. They were both very respectful and very patient. More
What a pleasure dealing at Rusty Eck Ford and the employee's Sean and Pete,(the internet Dept.) who helped us purchase our car. They went out of their way to help us find the vehicle we were looking employee's Sean and Pete,(the internet Dept.) who helped us purchase our car. They went out of their way to help us find the vehicle we were looking for and stayed late to get everything taken care of. Sean and Pete helped us every step of the way and even followed up on all the small details, this is what I call a winning team and Dealership. Thank you Rusty Eck Ford Dealership and Sean Wallace and Pete. More