Rusty Eck Ford
Wichita, KS
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Great Service The Rusty Eck service center gives great service with helpful service tech's. Stuart asked no only the purpose of my visit, but additonal services he The Rusty Eck service center gives great service with helpful service tech's. Stuart asked no only the purpose of my visit, but additonal services he could have performed. The work was done promptly and to my satisfaction. THER SERVICE DEPARTMENT IS THE REASON that I return to Rusty Eck for my car purchases. More
2014 Ford Expedition Service When I arrived for service they were ready for me. Glenn listened to what I wanted and said they would take care of it. After a very brief time he t When I arrived for service they were ready for me. Glenn listened to what I wanted and said they would take care of it. After a very brief time he told me that it was complete and was ready. Glenn explained what was completed and reflected on the billing. It was under warranty, so there was no cost to me, but he still took the time to explain all of it. He showed me the inspection check sheet that showed that everything else checked out. He then took me to my Expedition (a freshly washed vehicle which I really appreciated). Overall, it was an excellent visit to Rusty Eck, and I'll continue to return for my future service trips. More
Custumer Satisfaction I would like to thank Adriana for helping me with what I needed and the men that worked on my car, I appreciate everything that you guys do for us. T I would like to thank Adriana for helping me with what I needed and the men that worked on my car, I appreciate everything that you guys do for us. Thanks again....... More
Easy to schedule, Fast, Efficient Service I found it very easy to schedule the appointment that met my needs. I was leaving town and needed to get the service completed before I left town. Z I found it very easy to schedule the appointment that met my needs. I was leaving town and needed to get the service completed before I left town. Zach worked with my availability. The service took less than an hour to complete, (oil change, tire rotation) and the customer waiting area has quite room where I could access the internet and do email while I waited. In addition, drinks and snacks were also available. Zach reviewed the service with me and we discussed my next service appointment and I was on my way. I really like the customer service orientation displayed by Zach and the Rusty Eck crew. More
My New Explorer Went in to Rusty Eck just to get an idea of what type of vehicle I was looking for, and walked out with a certified pre-owned vehicle that I love!!! M Went in to Rusty Eck just to get an idea of what type of vehicle I was looking for, and walked out with a certified pre-owned vehicle that I love!!! My Explorer is a 2013 and I got it for such a great price that I couldn't leave without it! More
Review for Glenn Williams I had my Escape in for an oil change and I have dealt with Glen Williams for 15 years he is always professional,kind,courtesy always keeps me post on I had my Escape in for an oil change and I have dealt with Glen Williams for 15 years he is always professional,kind,courtesy always keeps me post on what is going on with my vehicle More
2014 Ford Focus Chris listen and worked really hard to find my daughter the car she was looking for. At the end she picked the same car she had before her car was tot Chris listen and worked really hard to find my daughter the car she was looking for. At the end she picked the same car she had before her car was totaled in a wreck as she thought back on how the car withstood the rear-end collision it was a no brainer she said “Chris I want another Ford Focus” More
I have been bringing my truck to be serviced since I bought it in 2008. Chris has always gone above and beyond to make my visits enjoyable. He is friendly, and keeps me informed of what is going on. H bought it in 2008. Chris has always gone above and beyond to make my visits enjoyable. He is friendly, and keeps me informed of what is going on. He is the main reason that I will but my next truck at Rusty eck. More
My sales representative was awesome and so helpful. He got me what I wanted and answer any questions I had. Will be back in the future I highly recommend Mr. Santos got me what I wanted and answer any questions I had. Will be back in the future I highly recommend Mr. Santos More