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Rusty Eck Ford

Wichita, KS

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512 Reviews

7310 E Kellogg Dr

Wichita, KS

67207

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Showing 512 reviews

June 30, 2018

Questionable business practices. Rusty Eck advertized a cash prize give away that I had "won". When I got there I had not actually won but they did talk to me about purchasing a new More

by Visitor
Recommend Dealer
No
Employees Worked With
Brandon Clark, Chris Fontes, Terry Hildreth, Adriane Correa, Mack McIntyre, Kelsey Cook, Stuart Parker, Chris Axe, Brandon Kennedy, Lance Utz
June 29, 2018

I'd give it 0 stars if that was an option. Not very happy about my experience with Rusty Eck Ford in Wichita, KS. Made a deal on Saturday on a new F-250. Wasn’t terribly thrilled with the finan More

by carguy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Sens, Wayne
February 21, 2018

Internet Service I sent a request for information on a Ford Expedition to Rusty Eck Ford through cars.com on February 9, 2018. Later that day I received a wonderful vi More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Ford, Shawna Behen, and Aimee
February 10, 2018

Heater problem on 19 degree day Brian at the service desk along with tylor in the service department are obviously very customer concerned,I pulled in on Saturday,explained my proble More

by Ron l.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and tylor
January 07, 2018

2016 Gun Metallic Nissan Altima I was extremely impressed with my salesperson, Joel Gallegos. He was respectful, informative and sincere. -1 star because of the salesperson I met bef More

by TreW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Gallegos
November 29, 2017

Chris is the BEST! Chris Fontes is the BEST! He knows my husband and I on a first name basis, and ALWAYS gives us the best service. When we were looking for a new vehi More

by lluman5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Fontes
November 04, 2017

Spamming my cell phone I scheduled my car for a recall, just the recall. Today, Saturday afternoon two days before my scheduled repair, I get a test message that reads: Hey! More

by tlwildfire
Recommend Dealer
No
Employees Worked With
Sales manager. , Chris Axe
September 25, 2017

Amazing customer service My wife and I were treated amazing but rusty eck ford and everyone that we came in contact with. During the process of purchasing a new vehicle we wer More

by Sbuesch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem
July 11, 2017

Very unhappy customer I walked into this dealership to schedule a time to bring my truck in to check why the check engine light is on. I have to add the motor was completel More

by FLS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Fontes
July 05, 2017

F-150 FX4 Purchase I had a wonderful experience with my last purchase at Rusty Eck Ford. I purchased a used F-150 FX4. My salesperson was Brian. He was extremely frie More

by Ford Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in Sales, Gabe in Finance
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