Rusty Drewing Chevrolet Buick GMC

Thank you for the great customer service after having some initial difficulty getting me a buyers order on a Cadillac Escalade. I’ve always felt that the way a merchant handles a tough issue shows more a some initial difficulty getting me a buyers order on a Cadillac Escalade. I’ve always felt that the way a merchant handles a tough issue shows more about their character than handling a simple deal. 10/10 from Brian, Manager Jay, and even the owner himself, Rusty Drewing. I’ve never seen that level of conflict resolution handled perfectly and on such a quick timeline over the weekend. UPDATE: Car purchased on 7/16 - the Escalade is phenomenal, super clean, and reliable. Shipped from MO to SC in only two business days for a very competitive price, and wonderful follow up from all team members I interacted with. I could literally not imagine a more positive car buying experience. Thank you!! More

Brian was fantastic to work with. We were shopping from out of town and he made the experience great. We will be back. We were shopping from out of town and he made the experience great. We will be back. More

What started with bad news in the service department ended up with really great results with a new used vehicle and great staff who were.courteous, friendly and did all they could to make a positive end ended up with really great results with a new used vehicle and great staff who were.courteous, friendly and did all they could to make a positive end result for me. A big thank you to Trenton in the Service Department and Austin Carr who got me in the car that I now drive. Thanks Rusty Drewing! More

I like the guys that work there I have done business with them for over twenty years them for over twenty years More

I was very pleased with the service and love the vehicle. Thank you for the service. Thank you for the service. More

Excellent customer service! Very helpful people. They were able to work with my schedule and get me in as soon as possible to buy my new vehicle. I walked in wanted to test driv Very helpful people. They were able to work with my schedule and get me in as soon as possible to buy my new vehicle. I walked in wanted to test drive a car, loved the car told them I wanted it! Walked in on a Saturday and only spent 30-40 minutes signing paperwork and got out quickly!! Went home with my brand new 2024 Chevy Malibu!! More

Zak always takes great care of us. We have bought a few work trucks from him and will continue going back. Easiest transactions I've ever had buying a truck. We have bought a few work trucks from him and will continue going back. Easiest transactions I've ever had buying a truck. More

Very friendly. Very knowledgeable. Was greeted with a smile. Offered anything that we needed water, coffee, things like that Very knowledgeable. Was greeted with a smile. Offered anything that we needed water, coffee, things like that More

They were kind, understanding, helpful and very professional. Great experience! Will be doing more business with them. professional. Great experience! Will be doing more business with them. More

I would classify my experience as just okay not exceptional but not horrible just okay. Throughout the entire experience I had to constantly chase them for answers phone calls questions they just exceptional but not horrible just okay. Throughout the entire experience I had to constantly chase them for answers phone calls questions they just didn't seem to want to do business. My just overall experience with the entire process was just okay. Not sure if this is the norm my son tried to buy a car here about a year ago and had a similar experience. Not sure if this is how it goes here or if they are trying to change the way they run this place but we shouldn't have to call management to get a deal done. In the end we ended up getting the process finalized and I'm very happy with my car but it shouldn't be this hard. More