Russell & Smith Honda - Service Center

Consistently provides great customer service whether it is from buying a car to having it serviced. I never have experienced any issues. is from buying a car to having it serviced. I never have experienced any issues. More

I always have great service dealing with Zachary Silva. He has good customers service personality. He has good customers service personality. More

Good service. Thomas Nguyen took good care of me he seems to know a great deal about Honda. Also time for waiting was just perfect Thomas Nguyen took good care of me he seems to know a great deal about Honda. Also time for waiting was just perfect More

The most expensive oil change in Houston with labor charges added to product and disposal charges added to product and disposal More

When I brought my car in for airbags Jessica was there waiting for me . She was very thorough. She even sent me a video of other problems with the car. She gave me an estimate time of repair & she was exa waiting for me . She was very thorough. She even sent me a video of other problems with the car. She gave me an estimate time of repair & she was exact. More

Russell and Smith has always been an excellent dealer ship for all my cars and service. My last visit this week . Service was excellent . Mr Gerardo Cabral the service rep. Provided Excellent service !! ship for all my cars and service. My last visit this week . Service was excellent . Mr Gerardo Cabral the service rep. Provided Excellent service !! More

Always treated as if I were the only customer at the dealership. Cris goes above and beyond expectations dealership. Cris goes above and beyond expectations More

Daily updates to remind me of schedule: date. Updates on when was the car to be ready Courteous Excellent service. Updates on when was the car to be ready Courteous Excellent service. More

I still kept my place in line even though I had to drop off my groceries and come back. Took less than an hour and a half, thank you. off my groceries and come back. Took less than an hour and a half, thank you. More

Great service work. Service advisor (Zachary) was cordial, listened to description of issues, and kept me updated on progress of diagnosis and repairs. Service advisor (Zachary) was cordial, listened to description of issues, and kept me updated on progress of diagnosis and repairs. More