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Russell & Smith Honda - Service Center

Houston, TX

4.8
392 Reviews

392 Reviews of Russell & Smith Honda - Service Center

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April 25, 2024

Very smooth, efftcient process. There were no surprises. Repairs were completed in timeframe promised. Service rep was friendly and helpful . More

by marv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Meza
April 24, 2024

Great dealer ship. ... Great customer service by the service guys today so far sp good More

by Philipjohn1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
April 24, 2024

Great service and pricing. T h a n k y o u. A l l More

by eliascontreras_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
April 24, 2024

I never have a bad experience at Russell and Smith Honda. Staff are courteous and helpful. More

by wesgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (Service Department)
April 20, 2024

Have always had nothing but professional treatment here from when I bought my 21 crv hybrid to all of the routine services More

by Bellaireairdough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
April 20, 2024

I recently had my car serviced for an oil change. I couldn't be happier with the experience. Jessica, the service advisor, was friendly, knowledgeable, and efficient. She went above and beyond to e More

by Yvette97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica G.
April 17, 2024

Jessica was very helpful in resolving a difficult problem. Always gave us great attention, prompt feedback. More

by dwilton
Recommend Dealer
Yes
Employees Worked With
Jessica
April 09, 2024

I needed to take my car on a trip and Ricky Ahmed and the crew made sure the parts were in the next day and I was able to get the work done in time. More

by Mary S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Ahmed
April 04, 2024

Jessica was the service provider and she was wonderful. She greeted me very find and professionally. She guided me with my car needs without pressure. More

by msmillia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 05, 2024 -

Russell & Smith Honda responded

Thank you for your time leaving your feedback for Jessica! It's great to hear she took good care of you during your recent visit. If you need anything else, please let us know. Thank you.

March 27, 2024

Zachary is very professional and always provides courteous service. He explains in details all recommendation More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Apr 05, 2024 -

Russell & Smith Honda responded

We appreciate your feedback for Zachary and we look forward to helping you again. Take care.

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