Russell & Smith Honda - Service Center

Great service by honest people who recommend the needed repairs for my car and kept me informed on the status of repairs. repairs for my car and kept me informed on the status of repairs. More

This is my favorite dealership! I give them 10/10 for their customer service. Also, while my car is in service, I really appreciate knowing how long it would approximately take for I give them 10/10 for their customer service. Also, while my car is in service, I really appreciate knowing how long it would approximately take for completion. More

Please ask the Managemt to recognize Gerardo Cabral's excellent service. From the beginning to the end of the service process he was very cordial and paid attention to details. According to him, I excellent service. From the beginning to the end of the service process he was very cordial and paid attention to details. According to him, I was the first in line to purchase tires and 4 wheels alignment. He waited for the parts department to figure out the price, which took sometime, but Gerardo never complained and kept me engaged in conversation. In my view he represented the Russell & Smith Honda in a very professional manner. Please take the time to extend my sincere thanks to him. Happy thanksgiving to all! More

I made a service appointment on my day off to get a recall repair done. The service department did not have the part available the day off the appointment and gave the part to another person. Do not recall repair done. The service department did not have the part available the day off the appointment and gave the part to another person. Do not service your vehicle here. They are not competent. More

Excellent service and sales staff and you feel like a part of a family. I buy my cars there and do all maintenance there as well as they are thorough and efficient. Love Russell & Smith! part of a family. I buy my cars there and do all maintenance there as well as they are thorough and efficient. Love Russell & Smith! More

Took the car in for warranty repair. The staff was welcoming. The diagnostics and repair was done quickly. The communication on the starus was great. The staff was welcoming. The diagnostics and repair was done quickly. The communication on the starus was great. More

No complaints. I was satisfied with the service and quality. Looking forward to the next visit. I was satisfied with the service and quality. Looking forward to the next visit. More

Very nice and quick service for the recall. A lot of employees available in the service center to answer questions A lot of employees available in the service center to answer questions More

Very fast service i was expecting a 2 hour wait within 45 minutes my car was done one of the mangers jump in and fixed the recall so unexpected and so appreciate thank you so much minutes my car was done one of the mangers jump in and fixed the recall so unexpected and so appreciate thank you so much More

I had a wonderful experience with Russell & Smith Honda when I took my vehicles in for service. Not only did they complete the service, but Zach informed me that there were recalls on my vehicle. I was of when I took my vehicles in for service. Not only did they complete the service, but Zach informed me that there were recalls on my vehicle. I was offered a free rental while they took care of the recalls. Truly excellent service. More