Russell & Smith Honda - Service Center

The information given on the cost of a battery was not accurate. The rep needs to give all details of the cost. Not 201 tax when there is a misc service charge. That’s some xx. accurate. The rep needs to give all details of the cost. Not 201 tax when there is a misc service charge. That’s some xx. More

Not a long waite time when first arrive to be recognized and approach by a technician. Estimated time for work completion by technicisn was accurate. and approach by a technician. Estimated time for work completion by technicisn was accurate. More

Fast service on arrival; quick assessment of the services needed for my vehicle; affordable fee for services given needed for my vehicle; affordable fee for services given More

Fast and quality service. Its like 2 hours maximum. Even brought my kid there to wait. She did not complain of the 2hpur wait Its like 2 hours maximum. Even brought my kid there to wait. She did not complain of the 2hpur wait More

As I said Rocky kept me informed The wait wasn’t too bad. He seemed knowledgeable. He seemed knowledgeable. More

My last visit for an oil change was as expected. I arrived around lunch, there were 2 vehicles ahead of me. I wasn't greeted at my car like most times but after a few minutes of waiting inside the s I arrived around lunch, there were 2 vehicles ahead of me. I wasn't greeted at my car like most times but after a few minutes of waiting inside the service reception with my 2 yr old I was finally acknowledged by staff. After about an hour and a half we were on our way. More

Dealer has professional, well rounded,kind and efficient personnel..they know their craft and offer great advice to their clients. personnel..they know their craft and offer great advice to their clients. More

Very clean, people are very friendly and do a great job communicating and explaining any issues communicating and explaining any issues More

No comment good good good goof good good good good good great job keep it up great job keep it up More

I have used this dealer for several years, more than ten. I always have been satisfied. I always have been satisfied. More