Russell & Smith Honda - Service Center
Houston, TX
440 Reviews of Russell & Smith Honda - Service Center
Genuine friendliness! Customer service is top notch! We came in for a Service visit. Fast, easy, terrific attitude of staff, quality service work! Thank you for putting so much emphasis on service! We came in for a Service visit. Fast, easy, terrific attitude of staff, quality service work! Thank you for putting so much emphasis on service! More
Service: Fast and Friendly Service on one’s vehicle usually means a headache — rescheduling work, waiting for the vehicle, etc. However, my first service visit to Russell & Smit Service on one’s vehicle usually means a headache — rescheduling work, waiting for the vehicle, etc. However, my first service visit to Russell & Smith Honda was smooth from my initial call to driving back to work. Scheduling an appointment is a breeze either online or with a quick call. The service center staff made everything pleasant for the duration of my time there. More
Great service I received great fast service at Honda when my starter was giving me trouble. Constantine was great with helping me get my car running again. I received great fast service at Honda when my starter was giving me trouble. Constantine was great with helping me get my car running again. More
Excellent Service My advisor John Nunez was very helpful. He explained all future work needed, and got my car out of the shop in record time. Thanks My advisor John Nunez was very helpful. He explained all future work needed, and got my car out of the shop in record time. Thanks More
Quick Fix On April 3, I took my car in for a Battery Change and Drew,Brandy and Tim took care of me QUICK THANK YOU Guys On April 3, I took my car in for a Battery Change and Drew,Brandy and Tim took care of me QUICK THANK YOU Guys More
Ms Brandy Really Helpful I had my car brought in on April 24 for some (Repair Work) to be done and Ms Brandy was so patient with me Thx I had my car brought in on April 24 for some (Repair Work) to be done and Ms Brandy was so patient with me Thx More
Excellent service Brandy in Service did an excellent job with my service visit. She was friendly, professional, courtous and helpful. She answered my questions and m Brandy in Service did an excellent job with my service visit. She was friendly, professional, courtous and helpful. She answered my questions and made the visit stress-free. More
Helpful, Friendly, Informative I needed service done on my car and Christopher was very helpful, friendly, and informative. He did his best to make sure my car was in and out of the I needed service done on my car and Christopher was very helpful, friendly, and informative. He did his best to make sure my car was in and out of the shop in a timely matter. He was very concerned for my safety since my airbags weren't working properly and he even got the work done quicker than he originally thought it would take. He checked in with me frequently to keep me updated on the situation which was very helpful and appreciated. I had never been to this particular service center before, but with the amazing customer service I received there I will definitely be going back when I need more work done on my car or for my next oil change. More
Excellent service . My sincere thanks and gratitude To Mr Jose Torres. He was very professional. Kind Knowledgeable, respectful. He is a good man. Thank you . My sincere thanks and gratitude To Mr Jose Torres. He was very professional. Kind Knowledgeable, respectful. He is a good man. Thank you More
Tire Repair Service The service advisor was very professional, he made sure my problem was addressed quickly and completely, and made sure I was satisfied with the servic The service advisor was very professional, he made sure my problem was addressed quickly and completely, and made sure I was satisfied with the service! More