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397 Reviews of Russell & Smith Honda - Service Center
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July 16, 2018
Car Maintenance Michael was super friendly and helpful! I felt like I didn't have to do anything at all which was great! He took great care of my car and I. I know th Michael was super friendly and helpful! I felt like I didn't have to do anything at all which was great! He took great care of my car and I. I know they get super busy and the wait can be long sometimes but he worked with my schedule and got me in and out no problem! He set me up for my next appointment and accommodated to my needs. We definitely need more people like him! Super stress-free! He makes sure you're in great hands! More
by Elaina
Employees Worked With
Michael Mendenhall
July 15, 2018
Kevin in the servicing department Kevin made my anxiety completely go away. My CRV needed some major repair work. He kept me informed from start to finish and explained everything thor Kevin made my anxiety completely go away. My CRV needed some major repair work. He kept me informed from start to finish and explained everything thoroughly. He is awesome. He is the reason I will continue to come back to Russell and smith Honda and refer my friends and family. More
by brion402
Employees Worked With
Kevin
July 14, 2018
Timeless, friendly experience Mr. parham assisted me and recommended the service needed in a very friendly manner. A great Advisor to keep my car in a good condition to prevent fut Mr. parham assisted me and recommended the service needed in a very friendly manner. A great Advisor to keep my car in a good condition to prevent future damage. More
by Mendiluza 89
Employees Worked With
Parham Payrovi
July 13, 2018
Russell and Smith are the best Never, ever liked car dealerships, until these guys. Very professional, very friendly, and made an effort to move the process along swiftly. No compl Never, ever liked car dealerships, until these guys. Very professional, very friendly, and made an effort to move the process along swiftly. No complaints. Thank you. More
by dfmacco
Employees Worked With
Jack Dino Varcados, Zee Usmani
July 12, 2018
Overall is good , although it took around 3 hrs . Michael Mendenhall, is a nice service person. He explained things. Keep me informed on status of my SUV during the waiting time. Good job. Excellen Michael Mendenhall, is a nice service person. He explained things. Keep me informed on status of my SUV during the waiting time. Good job. Excellent. More
by Pilot2016
Employees Worked With
Micheal Mendenhall
July 09, 2018
Customer Service Review Honda Representative Parham Payrovi helped me out over the weekend when I came in for service. I received great customer services and experience. Than Honda Representative Parham Payrovi helped me out over the weekend when I came in for service. I received great customer services and experience. Thank you More
by hannlim
Employees Worked With
Parham Payrovi
July 06, 2018
Quality Service The maintenance was completed in the exact estimate that Michael Mendenhall (my service advisor) gave me. I was very pleased with the quality of the s The maintenance was completed in the exact estimate that Michael Mendenhall (my service advisor) gave me. I was very pleased with the quality of the service done at this dealership. More
by vcnguyen
Employees Worked With
Michael Mendenhall
July 03, 2018
Quick, professional service My 2018 Fit's very first oil change was at Russell & Smith Honda, and Constantine Thanos greeted me once I walked in, and got me signed in. He clearly My 2018 Fit's very first oil change was at Russell & Smith Honda, and Constantine Thanos greeted me once I walked in, and got me signed in. He clearly explained what would be done for my service (oil change, tire rotation, complimentary wash), and a time estimate. The service was done earlier than expected--no complaints there! I will be back for my next service, and may be fortunate enough to have Constantine help me again. I scraped my Fit's spoiler on the still-raising garage door (ugh), so I hope he might be able to help with touch-up paint. I used to own an Infiniti, and am used to great service, and Mr. Thanos was as courteous and professional as an Infiniti service advisor. I will also use the opportunity to make everyone groan by telling him, "So, Thanos, we meet again!" In all seriousness, great service, Mr. Thanos, and you are a positive representative for Russell & Smith Honda. More
by nhan26
Employees Worked With
Constantine Thanos
July 02, 2018
Courteous and Attentive! Very pleased with the service! The service rep Darnell kept me posted and explained everything step-by-step! He was very professional and I will brin Very pleased with the service! The service rep Darnell kept me posted and explained everything step-by-step! He was very professional and I will bring my car back to him. More
by andersontracy5
Employees Worked With
Darnell Frank
July 02, 2018
Service visit June 27, 2018 Once again as in several prior service visits in the last 2 years, Mike Mendenhall was very professional & personable in every way. Very satisfied & Once again as in several prior service visits in the last 2 years, Mike Mendenhall was very professional & personable in every way. Very satisfied & highly recommend. 5 STARS! More
by jack123
Employees Worked With
Mike Mendenhall
