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Russell & Smith Honda - Service Center

Houston, TX

4.8
508 Reviews

508 Reviews of Russell & Smith Honda - Service Center

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June 05, 2025

I am confident when I bring my car to be serviced that the job will be completed satisfactorily. More

by grobinso26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
June 04, 2025

The staff was very professional and friendly. We received excellent service for our Honda and will continue using this dealership. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Ryne Smith is a true professional worthy of being considered the best at the service dept. Attentive to the customer and always communicating in a respectful manner with the information needed. H More

by van.dewitt.dms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne Smith, Alex Navarre, Wes Blair
May 30, 2025

Charlie Nguyen was excellent and very personable I want him to be my representative each time I come in he was helpful and treated me like family I didn't feel any bias or anything or disrespect he treated More

by Simba MaaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nguyen
May 27, 2025

Nicholas Calaranan was attentive and kept me well updated on my car service. He was thorough and very helpful. My appointment started promptly and I did not have to wait for long. Thank you Russell Smith Hon More

by CKay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Calaranan
May 27, 2025

This Honda service department at Russell & Smith is the best there is. Ask for Thomas the service writer, and he will take care of you with the utmost in professionalism and courtesy. They were fast, and More

by hammerz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sauerzopf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I was in for an oil change & the agent told me the expected wait time & I was good with it. He was very professional & courteous & went over everything suggested with me. I was very pleased with the More

by judykay.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
May 26, 2025

Excelente servicio, la gente muy atenta y servicial, recomiendo ampliamente esta concesionaria de vehículos movíles More

by Sergio zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Russell Smith servicing department is professional and provide quality output though service prices are slightly expensive More

by Binod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
May 24, 2025

Nice and friendly advisors made there this morning at 7am and was out of there at 7:45 More

by tammiemclin32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Le
5.0
This rating includes all reviews, with more weight given to recent reviews.