397 Reviews of Russell & Smith Honda - Service Center
Quick and friendly service The service writers at R and S went above and beyond for me. I drippped off my car but needed to pick up my son from camp. They put me in a rental car The service writers at R and S went above and beyond for me. I drippped off my car but needed to pick up my son from camp. They put me in a rental car so I could get him! A few hours later when the repairs were done, Alex took the time to explain everything. Alex and Eli were both amazing and I highly recommend! More
Excellent Service Excellent job Honda, all the representatives at Russel & Smith Honda I came across so far have excellent customer service skills. Frank (Darnell Frank Excellent job Honda, all the representatives at Russel & Smith Honda I came across so far have excellent customer service skills. Frank (Darnell Frank) was helpful and took the extra effort to ensure everything is taken care. I don't get to meet or know the mechanic who takes care of the car, they too have done an excellent job. More
Quick turn! Constantine kept me up to speed on my vehicle status, He was professional and pleasant to speak with. Customer waiting area was clean. I will be back Constantine kept me up to speed on my vehicle status, He was professional and pleasant to speak with. Customer waiting area was clean. I will be back. More
Good Service Service was good and the timing that I was given was for the completion to my service being done was a lot less the what I was quoted. Service was good and the timing that I was given was for the completion to my service being done was a lot less the what I was quoted. More
GREAT SERVICE THIS IS WHY WE BUY FROM THIS DEALER VERY HAPPY GREAT DROP OFF AND PICK UP AND HER PILOT WAS WASHED 4 CAR FROM THIS DEALER HAPPY HAPPY THIS IS WHY WE BUY FROM THIS DEALER VERY HAPPY GREAT DROP OFF AND PICK UP AND HER PILOT WAS WASHED 4 CAR FROM THIS DEALER HAPPY HAPPY More
Awesome I was made aware of everything my car needed. Every detail was broken down and explained to me in a very respectful manner. I was satisfied with my vi I was made aware of everything my car needed. Every detail was broken down and explained to me in a very respectful manner. I was satisfied with my visit and felt that I received great service. More
Excellent customer service! Constantine Thanos was very efficient in handling my service requests. He takes pride in his work, is extremely polite, provides good advice and has g Constantine Thanos was very efficient in handling my service requests. He takes pride in his work, is extremely polite, provides good advice and has great customer relationship skills. I am very pleased with his services. More
Oil Change Experience I have utilized Russell & Smith for my car maintenance for years. They have always been timely, professional and efficient. I have always been super I have utilized Russell & Smith for my car maintenance for years. They have always been timely, professional and efficient. I have always been super satisfied with my service. My only suggestion is that they dry the car off after the complementary wash because it leaves water marks and also it would be great to have a vacuum too. I cant remember the name of the associate that assisted me, but he was very helpful, kind and respectful. You can look up my visit and track this back to him: Cymetria Dillard, 2014 Honda Accord, visit 07/23/18 More
Quick Oil CHange I came in for a quick oil change and the techs noticed I had a picked up a nail in my tire and had it repaired for me at no charge. Fast efficient se I came in for a quick oil change and the techs noticed I had a picked up a nail in my tire and had it repaired for me at no charge. Fast efficient service. Thanks for the no stress visit. More
Top Notch This car and dealership are top-notch. The car is almost fault free and extremely reliable. Whenever I go to the dealership for routine maintenance, This car and dealership are top-notch. The car is almost fault free and extremely reliable. Whenever I go to the dealership for routine maintenance, they are friendly and quick and appear to be working for just me. More