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Russell & Smith Honda - Service Center

Houston, TX

4.8
396 Reviews

396 Reviews of Russell & Smith Honda - Service Center

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December 25, 2018

Tire help Eli was able to change my appointment and meet my needs to get my flat tire fixed and tires rotated in a timely fashion! helpful team at Russell smit More

by Rkneedham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
Dec 28, 2018 -

Russell & Smith Honda responded

Awesome to hear! We are glad Eli was able to help! Thanks for the great review!

December 24, 2018

Oil change Fantastic service and a short wait time. During wait time I saw other customers come in for service and they was treated real nice by the service advi More

by tmike72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parham Payrovi
Dec 28, 2018 -

Russell & Smith Honda responded

Great to hear! We are thrilled Parham was able to help! We are glad your service went so well!

December 24, 2018

Great service Saturday morning I didn’t make an appointment my car to be serviced so I was prepared to wait for a long time but I was in and out in 30mins for an oi More

by Edlinc2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mendenhall in service
Dec 28, 2018 -

Russell & Smith Honda responded

That's great to hear! We are glad Michael was able to help with the service experience! Thanks for stopping in and we look forward to seeing you again!

December 22, 2018

Constantine was excellent. Constantine in service department was friendly and helpful. He explained my issue and made sure I got a fair price for the service. Good service. More

by Serviceman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Constantine
Dec 28, 2018 -

Russell & Smith Honda responded

That's awesome to hear! We are thrilled that Constantine was able to provide great service!

December 18, 2018

Great service I took my car in for regularly scheduled maintenance. I was checked in on time, the work was completed with in an hour and a half, and Andy was very h More

by VIGirl67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy in Service
Dec 21, 2018 -

Russell & Smith Honda responded

Thank you for the great review! We're so happy to hear that you had a great experience with us. We appreciate your business and we'll be sure to tell Andy to keep up the great work. If you need anything else just give us a call!

December 18, 2018

Nice service Mr. Parham Payrovi was very nice and warm, giving me several valuable suggestions. And the replacement service of my two rear tires was faster than I More

by Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parham Payrovi
Dec 20, 2018 -

Russell & Smith Honda responded

We appreciate the 5 star review! We're happy that we could get you in and out quickly and provide suggestions to your vehicle. If you need any more service done, we'd be happy to see you again!

December 17, 2018

Rene has great service! Rene Luna was very nice and my service was very fast. The oil change and tire rotation service was affordable and everyone was very accommodating. Cus More

by LaurenA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Luna
December 16, 2018

Fast service and helpful staff! Brought my car in for service and it was handled in a timely manner. Got my car back and the initial service was completed fine, but there was a litt More

by Tommy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Constantine Thanos
Dec 18, 2018 -

Russell & Smith Honda responded

Thanks for the positive feedback! We appreciate your business and we are glad that we were able to get all your service completed. Thanks for coming in and we hope to see you again!

December 12, 2018

Very good experience Great service. Acceptable price. But the service guy serve the guy who came later than me first. THen I have to wait for another ten minutes. More

by Tijzchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dung Le, Ryan Brooks
Dec 13, 2018 -

Russell & Smith Honda responded

Hi, thank you for your feedback. We apologize for the wait, but we're glad that your experience went well overall!

December 12, 2018

excellent service last Saturday, I went Honda service center for state inspection. the processing is really fast. I would like to thank parham payrovi for his professio More

by figo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
parham payrovi
Dec 13, 2018 -

Russell & Smith Honda responded

Thank you for the kind words! We're glad Parham made your experience quick and easy. Please stop by again any time!

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