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Russell & Smith Honda - Service Center

Houston, TX

4.8
508 Reviews

508 Reviews of Russell & Smith Honda - Service Center

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June 13, 2025

NICHOLAS took such great care of me and I am so very grateful! I was out of there within 2 hours as well. More

by cpriceless120604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boubacar Kouyate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
June 13, 2025

I had an appointment today for routine maintenance. I am very pleased with the service advisor: Choung Nguyen. Very informative, polite and professional. More

by paula_m_harvey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Choking Nguyen
June 13, 2025

Excellent service with quick turnaround. Friendly staff with attention to detail. Knowledgeable and to the point More

by Sreeram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
June 09, 2025

They really see to your needs. Customer service is number one. Thank for all you do. More

by Foxboro67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bj Aguilera
June 08, 2025

Charlie Nguyen was very attentive to my needs. Very good communications. Car was accurately diagnosed and fixed. More

by blwest99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nguyen
June 07, 2025

The service was great and didn’t have to wait to long on a Saturday afternoon. More

by stephanie_ortiz90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

stephanie_ortiz90 responded

The service was really great! 😊

June 06, 2025

Porofesional and efficient, I drop the car at 7 am and was ready by 4:PM. More

by Israel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS TRAN
June 06, 2025

excellent job finding me a new windshield for my 2026 Honda passport. safelite could not find a windshield anywhere and did not have the equipment to program all of the Lane departure and other features More

by Terry F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

The service met my expectations as usual. Why do you require a 15 word minimum? More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo and Jose
June 05, 2025

Russell and Smith Honda makes getting car care easy. The hours are convenient and the staff is always helpful. More

by Tvick20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
2
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