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Russell & Smith Honda - Service Center

Houston, TX

4.7
464 Reviews

464 Reviews of Russell & Smith Honda - Service Center

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May 30, 2024

My experience was excellent from beginning to end. I made my appointment online very quickly. I was seen as soon as I arrived, even though I was 15 minutes early. My advisor Zach was personable and kn More

by Lokimom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Silva
May 27, 2024

Great, fast service! Took my car in for factory recall, they had the part and were done in 90 min. 10/10 recommend! More

by 06redbuds.jostle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
May 24, 2024

Mr Gerardo Cabral took care of my vehicle in a professional matter. He explain to me the cause and repair the issue. My Honda CRV is driving like NEW again thanks to Mr Gerardo and Mr Bobby the More

by Honda CRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral and Bobby
May 22, 2024

Excellent service & customer service! ! I would definitely recommend Russell Smith for sales / service , any time! More

by JAB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Esteban
May 22, 2024

Terrific sales with Ian and great service with Rocky and other representatives. Will buy from Russel and Smith again. More

by Jslavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nylander, RJ MELCHOR
May 17, 2024

I went in for an oil change and tire rotation. It was done quickly and they didn't even hit me with the usual list of suggested additional services. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 13, 2024

I wa very satisfied with the service I received. Thomas explained what they were going to do and how long it would take. The dealer report was very helpful More

by Mfh5175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
May 08, 2024

Nicholas and the team were great. Best experience with Honda dealership service I’ve had. More

by RDH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Calaranan
May 02, 2024

Excellent time completion, and excellent updates and quality work with very good pricing with quality parts More

by Barsab15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Birden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Recce
May 01, 2024

Got quick service. Good explanation of what to do. Next and why. Had good visit with sale cars Bobacart. He is great too. More

by Gliberboim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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