392 Reviews of Russell & Smith Honda - Service Center
Very Clean, organized and everyone was very respectful and courteous and attentive. The time that I waited was appropriate for the work that I had to have done. and courteous and attentive. The time that I waited was appropriate for the work that I had to have done. More
Service department is always very helpful. Ryan Smith is the best. He always remembers his customers and their vehicles service history. He will check my suv in early August before my extended Ryan Smith is the best. He always remembers his customers and their vehicles service history. He will check my suv in early August before my extended warranty expires to be sure nothing is missed More
As previously implied in my earlier message,this dealerships has always provided outstanding service. I appreciate the friendly, professional manner offered by all their employees. dealerships has always provided outstanding service. I appreciate the friendly, professional manner offered by all their employees. More
Excellent service. I appreciated the detailed explanation of what each suggested service item meant and which ones needed my immediate attention. I appreciated the detailed explanation of what each suggested service item meant and which ones needed my immediate attention. More
I was not notified when my car was ready. My advisor went to lunch and I was left with no knowledge of my car being ready. They didn’t reset my car to show my oil change was at 100 percent. M My advisor went to lunch and I was left with no knowledge of my car being ready. They didn’t reset my car to show my oil change was at 100 percent. My first time having such poor customer service since I have been dealing with the dealership. I have been a loyal customer and last year I spent over 10,000 getting my car up to part More
Scheduling an appointment was easy. Vehicle was serviced upon arrival and ready in about one hour from arrival to departure. Highly recommend Thomas as service person. Vehicle was serviced upon arrival and ready in about one hour from arrival to departure. Highly recommend Thomas as service person. More
Always excellent service at Russell & Smith. If the work takes a while, the waiting area is comfortable and convenient, and the warranties and work are strong. If the work takes a while, the waiting area is comfortable and convenient, and the warranties and work are strong. More