Back

Russell & Smith Honda - Service Center

Houston, TX

4.8
391 Reviews

391 Reviews of Russell & Smith Honda - Service Center

Sort by
November 21, 2024

I stoped in for an appeal oil change during lunch . I was grateful for the oil tech & John making it happen for me in under an hour. With valid information to follow up with . Thanks ! More

by Purple1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John & I wish I knew the shorter oil tech
November 21, 2024

I had a sudden problem with my car and Nicholas got it repaired quickly and my cost was under the original quote! More

by cindydavis27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas 5 stars
November 17, 2024

Geraldo Cabral was so efficient and helpful. Also, the dealership is immaculately clean, which I deeply appreciate. Everyone was kind and thoughtful and they even loaned me a brand new Honda, w More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 06, 2024

Everyone I’ve worked with at this dealership has been really professional and attentive. 5 stars! More

by KBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryne Smith
November 01, 2024

great service- fast and efficient- my oil change took 30 min - my can is running great More

by amymusik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sauerzopf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Birden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia-Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedrick Rose
October 29, 2024

Love the customer services they provided. Also they were fast with my vehicle service and greatly appreciated More

by ejsosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Cabral
October 29, 2024

Great service advisor and timely work! I am also prepared for the next scheduled maintenance work - knowledge of work needed and estimated cost! More

by Frank B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
October 28, 2024

Very professional, they did an excellent job and explained everything to me. He gave me a complete work up sheet, and I feel that I can trust this dealership and will remain a loyal customer to them More

by janet.clamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
October 25, 2024

Love going to Russel and Smith Honda. Everyone is incredibly helpful. Customer service is the best. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 19, 2024

Joel was professional and cordial, explained everything in detail, but I have gone multiple times to a different Honda dealership and it never happened to me that my car smelled bad after being returned (t More

by Andrea Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
1
...