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Russell & Smith Honda

Houston, TX

4.8
2,849 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,849 reviews

June 29, 2025

My experience with the service dept was superb. I was greeted with enthusiasm and kindness. The service was completed quickly. I was kept informed of my vehicle 's progress. Thank you. More

by ambparker92
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service ..Mr. D. Jones
June 29, 2025

Have felt very welcomed going to Russell and Smith Honda which is why we returned for our second purchase as well. They really worked as a team to make sure we got the best deal that fit within our budget, More

by enriqueramirezjr
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christopher Leger, Nicholas Herrin, Duck Manning
June 28, 2025

They really do a thorough job of diagnosing issues so that they resolve the problems on your vehicle. More

by elaine.r.mora
Service Price Transparency
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Yes
Employees Worked With
Charles Nguyen
June 28, 2025

Salesman s. Kelly was very helpful I was in and out of the dealership. Finance guy was very knowledgeable More

by kallen3031
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
S Kelly
June 27, 2025

Spencer and Gonzalo were great! Felt like a breath of fresh air after dealing with annoying sales people in other dealerships. Would definitely recommend them to my friends. More

by nikita lis
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Spencer Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzalo
June 26, 2025

Our experience with Michael Sauerzopf and the team at the dealership was outstanding! Michael was warm, knowledgeable and patient throughout the process, and the dealership was easy to work with. They had no More

by Andrew K.
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Michael Sauerzopf
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

I’ve had nothing but positive experiences with the service department, including in complicated repairs that required insurance involvement. They are friendly, communicative, and competent. More

by Armadillo
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Esteban
June 26, 2025

Customer service was phenomenal. I didn't have to wait at the dealership at all. Repairs were done in the same day. More

by bree_1900
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Thomas Tran
June 25, 2025

Excellent service. Employees are courteous, friendly, knowledgeable about your car and its maintenance. Ryne Smith is an outstanding representative of the company. More

by lynn
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Recommend Dealer
Yes
Employees Worked With
Ryne Smith ~ 5 stars
June 25, 2025

The service advisors are courteous and helpful. The service department and customer waiting area was clean and bright More

by Lgardn
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Recommend Dealer
Yes
Employees Worked With
Jessica
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