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Russell & Smith Honda

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
2,811 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,811 reviews

June 08, 2025

Charlie Nguyen was very attentive to my needs. Very good communications. Car was accurately diagnosed and fixed. More

by blwest99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nguyen
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June 08, 2025

The dealership is fully stocked and very clean. Everyone is friendly and helpful. The cars are well positioned. More

by Mnshah02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prannath Pranu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Herrin
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June 07, 2025

The service was great and didn’t have to wait to long on a Saturday afternoon. More

by stephanie_ortiz90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

stephanie_ortiz90 responded

The service was really great! 😊

June 07, 2025

Alex Navarre is great sales guy and Andres Garcia was helpful in finance. We had a great experience. More

by Perla0517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Navarre and Andres Garcia
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June 07, 2025

Jonathan M was very helpful with the process of buying a car. The process didn’t take too long and was able to leave with my new car the same day. More

by Elyshia.hairston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan M
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June 06, 2025

Porofesional and efficient, I drop the car at 7 am and was ready by 4:PM. More

by Israel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS TRAN
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June 06, 2025

excellent job finding me a new windshield for my 2026 Honda passport. safelite could not find a windshield anywhere and did not have the equipment to program all of the Lane departure and other features More

by Terry F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2025

The service met my expectations as usual. Why do you require a 15 word minimum? More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo and Jose
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June 05, 2025

Russell and Smith Honda makes getting car care easy. The hours are convenient and the staff is always helpful. More

by Tvick20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Salinas
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June 05, 2025

I am confident when I bring my car to be serviced that the job will be completed satisfactorily. More

by grobinso26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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